This Privacy Policy describes how and when I collect, use, and share information when you
purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related
sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control,
including Etsy or any third party services you access through Etsy. You can reference the Etsy
Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to
provide to me), such as your name, email address, postal address, payment information, and the
details of the product that you’re ordering. You may also choose to provide me with additional
personal information (for a custom order of clipart, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle
disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by
signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such
as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not
overridden by your rights or interests, such as 1) providing and improving my services. I use your
information to provide the services you requested and in my legitimate interest to improve my
services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as
necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for
very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my
obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services
to my shop, such as delivery companies. I will share your personal information with these third
parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that
transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith
belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b)
enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other
illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my
customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and
as described in my Privacy Policy. However, I may also be required to retain this information to
comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other
jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data
protection and government surveillance laws than your jurisdiction. If I am deemed to transfer
information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer,
as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your
personal information. While some of these rights apply generally, certain rights apply only in certain
limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold
about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your
personal information. Absent exceptional circumstances (like where I am required to store data for
legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate
interests and (ii) receiving marketing messages from me after providing your express consent to
receive them. In such cases, I will delete your personal information unless I have compelling and
legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information
(and without prejudice to any other rights you may have), you have the right to do so with your local
data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Sara Rayner, am the data controller of your personal
information. If you have any questions or concerns, you may contact me at
sarastamper123@gmail.com. Alternatively, you may mail me at: 9 Osgodby Close, Scarborough, YO11 3JW, England
