PageAndOrder

Privacy Policy for PageAndOrder
Last updated: May 2, 2026

1. What information I collect

To fulfill your order, Etsy provides me with certain information that you authorized Etsy to share with me. This includes your:

Name
Email address
Postal address (only if you choose to provide it — not required for digital downloads)
Payment information (Etsy processes this directly; I never see your credit card details)
Product details for your order
You may also choose to provide me with additional personal information if you contact me directly via Etsy Messages.

2. Why I need your information and how I use it

I rely on a number of legal bases to collect, use, and share your information, including:

To provide my services, such as fulfilling your order, settling disputes, or providing customer support
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list
If necessary to comply with a legal obligation or court order
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services
3. Information sharing and disclosure

Your information is important to my business. I share your personal information for very limited reasons and in limited circumstances:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under Etsy Seller Policy and Etsy Terms of Use.
Service providers: I engage trusted third parties to perform functions for my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: respond to legal process or to government requests; enforce my agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of my customers or others.
4. Data retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 4 years.

5. Transfers of personal information outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances, I will delete your personal information upon request.
Object: You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.
7. How to contact me

For purposes of EU data protection law, I, [Your Full Name], am the data controller of your personal information. If you have any questions or concerns, you may contact me at [Your Etsy Shop Email or use Etsy Messages].

You can reach me via Etsy Messages by clicking "Contact shop owner" on my shop page.

Replace these 2 things before you paste:

PageAndOrder
Michael Frizzell
via Etsy Messages