Announcement
Reviews
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Rachel on Jan 25, 2026
1 out of 5 starsI ordered a 3D Printed Cup as a Christmas present for my boyfriend. I never received the item I paid for. I contacted the seller to receive an update on the status of my order, and they never responded to my messages. I do not recommend buying anything from this seller.
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Alma on Oct 11, 2025
1 out of 5 starsI never received the item. Seller never responded to my messages. Had to open a claim with Etsy to get a refund.
About Threadandlayer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
Yes! I’m happy to work on custom designs. Feel free to message me with your ideas.
What is your return policy?
Since each item is custom-made, returns are generally not accepted. However, if there are any issues, please reach out, and we’ll work to make it right.
Do you offer local pickup in Santa Monica?
Yes, local pickup is available! Message me for arrangements if you’re nearby.
Wholesale availability
Yes, I do! If you’re interested in carrying Thread and Layer products in your store, please feel free to reach out for details on wholesale pricing and order minimums. I’d be happy to discuss a partnership and provide more information!