WallCandyWorks

Wall Candy Works Privacy Policy

Last updated 13 September 2026

This Privacy Policy describes how and when Wall Candy Works (“I”, “me”, “my”) collects, uses, and shares information when you purchase an item from Wall Candy Works (https://www.etsy.com/shop/WallCandyWorks), contact me, or otherwise use my services through Etsy.com or its related sites and services.

By purchasing an item from Wall Candy Works or otherwise interacting with Wall Candy Works, you acknowledge that you have read and understood this Privacy Policy.

I may update this Privacy Policy from time to time. If changes are made, the date at the top of this policy will be revised.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services accessed through Etsy. Please refer to Etsy’s own Privacy Policy for further information about how Etsy processes your personal information.

Information I Collect

To fulfil your order, Etsy may provide me with certain information, such as your name, email address, delivery information where applicable, and details relating to the product you have ordered.

As Wall Candy Works primarily sells digital products, I generally do not require postal information to fulfil digital orders.

You may also choose to provide additional personal information if you contact me directly through Etsy or another authorised method.

Why I Need Your Information and How I Use It

I collect, use and process your information where reasonably necessary to:

Provide my services, fulfil your order and make digital products available to you.
Respond to questions, customer service requests or disputes.
Comply with Etsy’s Seller Policy and Terms of Use.
Comply with legal, tax or regulatory obligations.
Prevent fraud, misuse or other unlawful activity.
Improve and manage my shop and services.
Send marketing communications where you have specifically consented to receive them.

Where processing is based on your consent, you may withdraw that consent at any time.

Information Sharing and Disclosure

Protecting customer information is important to Wall Candy Works. I only share personal information where reasonably necessary.

Etsy:
I share and receive information through Etsy as necessary to provide my services and comply with Etsy’s Seller Policy, Terms of Use and other applicable requirements.

Service Providers:
I may use trusted third-party services to help operate my business, such as digital storage, design, communication, accounting or administrative services. Personal information is only shared where reasonably necessary for those services to be provided.

Business Transfers:
If Wall Candy Works is sold, transferred or merged with another business, personal information may be disclosed as part of that transaction where permitted by law.

Legal Requirements:
I may collect, retain or disclose information where I reasonably believe it is necessary to:

Comply with a legal obligation, court order or government request.
Prevent, investigate or address fraud, security or unlawful activity.
Enforce agreements or protect my legal rights.
Protect the rights, property or safety of customers or others.
How Long I Store Your Information

I retain personal information only for as long as reasonably necessary to provide my services and meet legal, accounting, regulatory or tax obligations.

Where required for these purposes, certain records may be retained for up to five years or for any longer period required by applicable law.

Transfers of Personal Information

Some third-party services used by Etsy or by my business may process or store information outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, the relevant service provider is responsible for using appropriate safeguards in accordance with applicable data protection legislation.

Your Rights

Depending on where you live, including if you are located in the United Kingdom, European Union or European Economic Area, you may have certain rights regarding your personal information, including:

Access: You may request access to the personal information I hold about you.
Correction: You may request that inaccurate or incomplete information be corrected.
Deletion: You may request deletion of your personal information, subject to any legal requirement requiring me to retain it.
Restriction: You may have the right to request that the use of your personal information be restricted.
Objection: You may object to certain processing carried out on the basis of legitimate interests.
Marketing: You may withdraw consent to receive marketing communications at any time.
Complaint: You may raise a complaint with the appropriate data protection authority if you have concerns about how your personal information has been handled.

For UK residents, concerns may also be raised with the Information Commissioner’s Office (ICO).

Data Controller

For the purposes of applicable UK and EU data protection law, I, Maria, am the data controller of personal information processed directly by Wall Candy Works.