ColorQuestDesignShop

Privacy Policy
Effective Date: February 7, 2025

At DigitalTechGift, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our shop, in compliance with the General Data Protection Regulation (GDPR) and Etsy’s privacy policies.

1. Information We Collect
When you place an order or contact us through Etsy, we collect the following information:

Personal Information: Your name, email address, postal address, payment details, and the details of the product you’re ordering.
Communication Data: Information you provide when contacting us, such as inquiries or custom requests.
Automatic Data: Etsy may collect technical data, including IP address and browsing behavior, through cookies and similar technologies. This data is managed by Etsy’s privacy policy.
2. How We Use Your Information
We use your personal information for the following purposes:

To Fulfill Orders: Processing payments, shipping products, and providing customer support.
For Communication: Responding to your messages, providing updates about your order, and addressing inquiries.
Legal Compliance: Maintaining records for tax, legal, and business obligations.
Marketing (Optional): If you opt-in, we may send occasional updates about new products or offers.
3. Legal Basis for Processing Personal Data (Under GDPR)
We process your personal data under the following legal grounds:

Contractual Necessity: To fulfill your order and provide customer support.
Legal Obligation: To comply with legal obligations, such as tax requirements.
Consent: For marketing communications, only if you have given explicit consent.
Legitimate Interests: For improving our services and protecting against fraud.
4. Information Sharing and Disclosure
Your personal information is shared only in limited circumstances:

Etsy: As our hosting platform, Etsy processes data under their Privacy Policy.
Service Providers: Third parties involved in payment processing, order fulfillment, and delivery services.
Legal Obligations: If required by law (e.g., legal requests, tax audits, or fraud prevention).
We do NOT sell or rent your personal data to third parties.

5. Data Retention
We retain your personal information:

For as long as necessary to provide our services, fulfill orders, and comply with legal obligations (e.g., tax and accounting records).
After this period, your data will be securely deleted.
6. Your Rights Under GDPR
If you are a resident of the EU or UK, you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete information.
Erasure ("Right to Be Forgotten"): Request deletion of your personal data, subject to legal obligations.
Restriction: Limit the processing of your data under certain circumstances.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to data processing for direct marketing or legitimate interests.
Withdraw Consent: At any time, if processing is based on your consent.
To exercise any of these rights, please contact us at: [Your Contact Information]

7. Data Transfers Outside the EU
As part of Etsy’s global platform, your data may be transferred outside the European Union (EU). Etsy ensures that such transfers comply with GDPR through adequate protection mechanisms.

8. Cookies and Tracking Technologies
We rely on Etsy’s cookies and tracking technologies to improve your shopping experience. Please refer to Etsy’s Cookie Policy for details.

9. Security
We take appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here, with the effective date revised accordingly.

Contact Us
If you have any questions or concerns about this Privacy Policy, your personal data, or your rights under GDPR, please contact us at:
DigitalTechGift
pixelperfectdigitalprints@gmail.com