All items are dispatched using Royal Mail within 24 hours of receiving cleared funds Monday to Friday. Any items bought over the weekend or a Bank Holiday will be posted the next available working day.

I always obtain a proof of posting...this is not the same as tracking, which is not available on items shipped outside of the UK using Royal Mail's Standard Airmail. If you wish to use a tracking service (or extra insurance) please contact me to discuss, but Internationally from the UK it is very (very, very, very) expensive.

UK - First or Second Class
International - Standard Airmail

ESTIMATED DELIVERY TIMES - These times are a guideline only as issued by Royal Mail and NOT a guaranteed delivery period
UK: 1-3 Working Days
Europe: 3-8 Working Days
US & Canada: 5-15 Working Days (Please be aware that parcels may be delayed at customs, particularly at busy periods - This is beyond my control)
Australia: 7-15 Working Days
(Working days are Monday - Friday)

*** COVID-19 *** Please be aware that due to the Coronavirus Pandemic most Countries are experiencing postal delivery delays... this could be just one or two days or in some countries longer. Please be patient... we are all in this together.

INTERNATIONAL BUYERS - PLEASE NOTE:
Import duties, taxes, and any operators handling charges are NOT included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your Country's customs office to determine what these additional costs will be prior to buying.

MULTIPLE PURCHASES - I have included a combination shipping option on most of my items for sale, which I have tried to make as reasonable and fair as possible. Postage costs from the UK are 'banded' based on the weight & size of a package, sometimes only 1 or 2 ounces/grams can make a lot a difference and reduce the cost for multiple purchases.... If I have miscalculated any combined shipping charges I always refund overpayments.

FREE UK SHIPPING INTERNATIONAL ADJUSTMENTS - On some of my listings I offer Free UK Shiping... Don't worry International buyers you are not mising out on this deal. I have reflected this by reducing my International shipping charges by the equivalent amount.

Create you own Personalised Crystal Collection.

Choose as Few or as Many of my Tumbled Crystals as you desire - A Bit like a Crystal pick’n’mix.

Then contact me with your requirements. I will then calculate and advise you of the cost (subject to availability), plus P&P (UK - First Class, International - Standard Airmail).

Your Collection will then be added as an item to my shop to enable you to complete the purchase.

I also have a few crystals that as yet I do not have sufficient stock to add them to my shop, so don’t be afraid to ask for a Favourite crystal that is not currently listed – you never know I may have a small supply.

The Crystals will be presented in a Beautiful Drawstring Pouch.

BRACELET SIZE - Please remember when ordering a Bracelet to measure your wrist correctly. My Bracelets are designed to flow over your wrist NOT to fit tight & snug... to allow for this, when measuring your wrist add half an inch (or 1cm) to your actual wrist measurement. This will ensure a perfect fit.