All my items are sent via Royal Mail, with most destination tracked and signed for.
☆☆▪︎STANDARD SHIPPING TIMES▪︎☆☆

UK 1-3 working Days
Europe 5-11 working days
USA 5-15 Working days
Canada 5-15 working days
Australia 8-20 Working days
Everywhere Else 10-20 working days
Please allow 28days on delayed parcels.

Your Tracking details will be on your shipping conformation.

These times are all down to customs and on occasion can take longer if your countries customs have a backlog or there are postal delays.

Unfortunately I cant control customs or other delays and do not take responsibility for these.

•• IF YOUR ITEM IS DELAYED PLEASE ALLOW UP TO 28DAYS FOR DELIVERY ••

Please contact me before ordering, if you want to mix/ swop my characters around, change colours etc.
I also make custom mobiles and I'm happy to discuss your ideas. I can only take a limited number of custom orders each month and at my own discretion.

All my items are nicely wrapped ready to be gifted.

My mobiles have a hoop ring at the top which can be used to hang from a crib arm or from the ceiling.
I Don't sell crib arms but they can be bought from as little as £6 from ebay and amazon or if you'd like a wooden crib arm like the one I use in my pictures, they can be bought here on etsy. They are a little more expensive but can be purchased up to 90cm tall.

All parcels are tracked and insured. If, in the very unlikely circumstances, your item is lost, a replacement or full refund will be offered. An item is classed as lost/missing after 28-37 days from the shipping date, depending on your location.

Please contact me if you'd like an update on your order, I always endeavour to answer messages promptly. Otherwise it will be shipped out within my creation time and a confirmation e mail with tracking details will be sent.

My creation time varies, please see item description/shipping for up to date timeframe and only buy if your happy with this!. Each item takes many hours to create and everything from design to creation and then packing and shipping is done by me! 😊

I am working as normal but please be aware shipping times are sometimes taking longer than expected. This is across all postal services as they try to manage with less staff and more restrictions.

All items are tracked and insured.

Thank you for your patience 😊

If your not in when a delivery attempt is made then please rearrange delivery or collect your item, details should be left on the slip from the delivery driver.
If you do not collect or rearrange delivery and the item is returned to me you will be responsible for the return postage.
Most postal services will hold an item for 2-4 weeks, if it is not collected its will be returned to me on a non priority post so can take a while to get back to me.
So please collect your item or rearrange delivery.
Thank you 😊

Please Do Not copy my work, my designs and concepts are my own and aren't open for others to use! This includes derivative copyright.

Please contact me within 3 days or receipt of your order and post back to me within 7 days if you'd like a refund. Unfortunately, I dont accept refunds after this time.
All items must be in original condition and packaging.
I do not accept returns on any custom orders, name signs or buntings.

I don't accept exchanges. If you'd like to return and exchange, you will need to purchase the item you'd like, and I will refund the exchange/returned item minus my shipping and packaging costs.

To list an item with etsy it has to show in stock, however unless it says READY TO SHIP it will be made to order and the expected delivery dates are given in the items delivery section and at check out.