Cleanhearted

Siālkot, Pakistan

19
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.3 (7)
9 months
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.3 (7)
19
sales
9 months
on Etsy
19
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.3 (7)
9 months
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.3 (7)
19
sales
9 months
on Etsy
19 Sales

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Announcement

Last updated on Jun 14, 2026
Muoz

Contact shop owner

Muoz

Reviews

4.3 (7)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About Cleanhearted

Custom Gothic Coats, Jackets & Costumes · Made to Order

Sales 19
On Etsy since 2025

Custom Gothic Coats, Jackets & Costumes · Made to Order

Shop about video description

Made-to-Measure Gothic Outerwear & Fantasy Costumes

Shop members

  • shop-member-photo
    Muoz Sulehria

    Owner

  • shop-member-photo
    Saad Bin Akmal

    Shop Manager

    Shop Manager handling listings, Etsy SEO, order processing and customer support. I make sure our shop runs smoothly and every order is handled with care.

Shop policies

Last updated on Dec 22, 2025

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on Feb 7, 2026

Frequently asked questions

Custom and personalised orders

Absolutely! Because we craft everything in-house, we specialize in bespoke designs and perfect fits. Whether you need a specific measurement, a unique color change, or a completely new design, just send us a message. We love bringing your vision to life and can typically complete custom orders in just 5–7 days!

Sizing details

We include a detailed Size Guide in the image gallery of every listing—please scroll through the photos to find it! However, for the absolute best fit, we recommend sending your specific body measurements (Chest, Shoulder, Sleeve, and Length) in the "Note to Seller" box at checkout. Since our items are handmade, we can ensure a perfect, tailored fit just for you.

Care instructions

Treat this piece like an investment! 🧥 To keep your coat looking pristine, we strongly recommend Professional Dry Clean Only for fabric items. For leather jackets, please use a specialist leather conditioner and avoid direct water contact. Do not machine wash or tumble dry, as this helps preserve the handmade structure and premium quality for years to come.

Gift wrapping and packaging

Every Clean Hearted piece is folded and packed securely to ensure it arrives in pristine condition, ready to wear. 🎁 If you are purchasing this as a gift, please mark it as a "Gift" at checkout! We will ensure no price tags are included and can add a personalized, handwritten note with your message for that special touch.

Shipping time and carriers

We know you are excited to receive your order! ✈️ We use premium express couriers (such as DHL, FedEx, or UPS) for worldwide shipping. Once your item is crafted (usually 5-7 days), delivery typically takes just 5-7 business days to the USA, UK, and Europe. You will receive a tracking number as soon as it ships so you can follow its journey.

Customs and import taxes

For international orders, buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. However, we do our best to ensure smooth documentation to get your package to you as quickly as possible!

Wholesale availability

Yes! Since we are a direct manufacturing team, we can accommodate wholesale or bulk orders for boutiques and retailers. Please send us a message with your requirements, and we will be happy to discuss pricing and timelines.