Our engraved keychains are made of tank armor.

Sure, please indicate your request in a message to the seller. We will design a prototype and send it for your approval. We expect you to approve the design within 24 hours.

Whenever you place an order for multiple products, you may automatically get a combined shipping price. How it works: you will pay the full shipping cost for the most expensive item in your cart, while the rest of the items will be provided with shipping discounts. Discounts will be reflected in your shipping cart at checkout.

Your item is always shipped to the address you provided during your Etsy or Paypal checkout. Please, make sure you double-check your shipping details before confirming the payment. In case you made a mistake and provided an incorrect address, let us know in a message to the seller. In case you fail to notify us beforehand, we bear no responsibility for the incorrect shipping address provided by the buyer. In case your package is returned due to a non-pickup or wrongful shipping details or we will be informed about any of these by the postal service, we will be able to re-ship your item, however, ALL THE ADDITIONAL SHIPPING COSTS WILL BE COVERED BY THE BUYER. When you opt for re-shipment, please make sure your shipping details are correct.

Sure! In case you want to add up a personalized note to your item, indicate this in the note to the seller while you checking out or contact us directly via Etsy messages.

Our standard production time is 1-3 business days. Standard delivery time to the US is 8-25 business days. For other locations worldwide - 10-35 business days. We do our best to stick to these shipping estimates, but, they mostly depend on the postal service performance, so we cannot fully guarantee the accuracy of dates.

In the holiday seasons shipping time can be 7-14 days longer.

Once your shipment leaves Ukraine, it is hard to further track it due to the differences in the postal services of the countries. It might seem that your order is still stuck in Kyiv, but, it could be already on its way to you. We are not responsible for the amount of time it takes for the order to arrive once shipped or when it is lost by the postal service.

Due to the overloads in the customs, airports, and postal services around Christmas/New Year time, your delivery can be delayed for 7-14 days. Thank you in advance for your understanding. Standard delivery time fully depends on the performance of the postal services as well as weather conditions and other force majeure circumstances. We are very sorry for the inconvenience and hope you all will get your orders on time.

Sure, however, if you want to cancel your paid order for no particular reason, you won’t be fully refunded. A certain percentage of the initial price will be charged to cover the payment services.