The minimum order quantity of new design or new colour of trim is 500 - 1000 yards, depending on the complexity.

We measured the size of the actual products and cut them by hand, therefore there may be slight variation. There may be slight difference between each batch.

Yes, we accept wholesale order! Please send us a message for more details. Wholesale discount is available.

If you order more than 1 yard of trim, we will provide trim in one continuous piece if possible. However, the length of trim of each patch may vary due to different machinery. For example, we will use small machinery to produce venice lace, tulle lace and eyelet lace for small order, and the product will be around 1.5 yards long per piece. For bulk production, big machinery for venice lace, tulle lace and eyelet lace will be used and the length of trim will be around 14.5 yards per piece. If you have concern on the length of our product, please feel free to send us a message.

It is common to find yellow spots on old cotton lace and old rayon lace. Although all our trims and fabrics are unused, there may be some tiny yellow spots on them due to ageing.

We will send everything in one parcel if possible.

Please contact us as soon as possible if you have not received your order. Post office only attempts to deliver the package a few times. When the carrier returns the package as undeliverable, we will retain the products purchased but undelivered, and issue a refund by deducting the delivery fee and 10% of the value of products as handling fee.

Processing and delivery information of mail at the destination is supplied by the destination postal administration. According to international postal operation arrangements of the Universal Postal Union, postal administrations are not bound to releasing processing and delivery information of "international registered mail", postal administrations of the following countries/regions have ceased to release such information:
1. Canada
2. Netherlands
3. United States of America
4. Germany
5. Australia

To protect the environment, we will minimise packaging materials. We may reuse envelopes and plastic bags.