If you receive a faulty or incorrect item, not caused by postal damage, you have the option to return it within 14 days from the date of delivery, following the outlined policy below:

- Please submit your refund request along with product photos and a detailed explanation of the reason for the return.
- Items must be in their original condition and include all labels.
- MotherJapan will cover the shipping costs for faulty or incorrect items.

It is important to provide all the necessary information for verification. Failure to do so may result in the refusal of the refund request. Please note that refund requests can only be made once.

Please note that our orders are typically dispatched within 3-5 working days. Anticipate occasional shipping delays, especially during peak seasons. While we understand these delays are beyond our control, rest assured that we are here to assist you. If you encounter any issues during the transaction, please don't hesitate to contact us; we will make every effort to help resolve them.

100% Silk - Dry clean only. Never soak, boil, bleach, or wring silk, and always avoid leaving it crumpled in a towel.

We carefully source authentic vintage kimonos, personally selected in Japan. Our kimono fabric is made from 100% silk and is in excellent vintage condition.

This product uses vintage materials it may display minor signs of wear or colour fading, adding to their unique character and charm.

You can request different sizes or lengths for our product, or even choose specific fabrics or materials to create your own unique piece. Please feel free to submit your request now!

Prices may vary depending on the customizations or adjustments requested upon ordering.