Please put all the details and information you can in the seller notes section when you order. If I have any questions, I will contact you.

Typically 24-72 hours from the time you complete checkout. If you need it sooner, please message me prior to ordering and I can let you know what my time frame is currently. All personalization information must be in the seller notes section or I will not see it. This will prolong the time to receive a proof.

All customized and personalized orders are 24-72 hours from receipt of payment to receive your first proof. If you have not provided any information, I will contact you within that time to ask you details.

Yes, I do. The best thing to do is message me first. I can let you know how many orders are ahead of you. If you need something immediately then purchase the RUSH fee listing, along with your order. The RUSH fee is $20 and it guarantees a proof within 12 hours of payment received. It also guarantees that your order will ship within 24 hours of you approving the proof. It is important for you to choose priority shipping or express shipping. I cannot be responsible for delay in U.S. Mail. Keep in mind U.S.P.S holidays as well. Digital orders will be sent via Etsy or to your email within 12-24 hours of proof approval. Please be sure to specify what file format you would like.

Yes, I do. I will work with you on pricing. This can range from $10 to over $100. I will custom paint in watercolor, acrylics, pastels, colored pencil or ink line drawings. If I create an original work of art, you will have the option to pay for the original and then have it's image put on to your invitation, note cards etc. This way you have a beautiful work of art that you can frame as well. Many of my clients choose this option for weddings. It is a wonderful and memorable gift. I do retain all rights to use original works in further design work. However, for a price, this is also an option for you to retain exclusive rights.
I also have an extensive library of digital images. We will work together within your budget.

My policies state that I do not work on weekends. However, I typically do answer my email and Etsy messages. Orders are based on business days. So please keep this in mind prior to ordering.

Yes, I try to keep up with the activity on my site and my store. I generally send out coupons to people who visit and browse my designs. If I have missed you, please send me a message and I will send you the current promotion or coupon.