Shipping charges for almost all combined sales will be lower than the quoted prices on Etsy - I am always happy to get an exact quote for shipping and only charge the rate that I am charged by the shipping company. Because this is a direct cost that I must pay, I can't reduce the shipping charges beyond the actual cost to me. If you pay shipping automatically and the actual shipping cost is lower, I will always refund the difference in price.

I am very happy to gift wrap items for a special person in your life. I can also include personalized messages from you, or write a special note about your lucky recipient's unique item. Just tell me what you would prefer and I'll be delighted to make it extra special for you :)

My packaging is excellent - I am highly experienced in this - as the former owner of a fine art gallery in New Zealand, I sent literally hundreds of parcels all over the world - and I take great care over it. Please note I reuse / recycle materials wherever possible. You might find some odd boxes inside your parcel (wine cartons, IKEA packing, modem boxes, along with newspaper, shredded paper...whatever works to keep your item safe!) If I can't reuse, I try to choose recyclable materials so we can use as few resources as possible. Rest assured, the packing will be safe and sturdy, and it will always be lovely at the core.

Your order will be shipped with Mondial Relay to a local depot using our free shipping option. Alternatively, you can upgrade your order to door to door delivery for a fee. Feel free to let me know your closest depot when ordering and I will try to use that location as a preference :)

If you change your mind about item(s) you've bought from me, please contact me to arrange a solution.

I WILL accept returns in most cases, but for orders outside the EU or UK, I cannot refund any of the shipping charges from your original order.

Return conditions are as follows:
-You must notify us by email first within 14 days of receiving your order of your intention to return the item(s).
-You must arrange and pay for the return shipping to us.
-The item(s) must be returned in the original packaging, and must be received back in the same condition as sold.
-We are not responsible for lost/damaged returns so suggest you track/insure your shipment.

After we receive the goods you'll receive a refund, minus your shipping charges.

For clients based in the EU, UK and France, we will gladly provide you with a full refund you for your purchase for any reason.

Return conditions are as follows:

-You must notify us by email first within 14 days of receiving your order of your intention to return the item(s).
-You must arrange and pay for the return shipping to us.
-The item(s) must be returned in the original packaging, and must be received back in the same condition as sold.
-We are not responsible for lost/damaged returns so suggest you track and insure your shipment.

After receiving the returned item(s), we will refund you your full initial purchase price within 10 working days.

You may also choose to exchange your item(s) for something else in the store.

I want you to know everything possible before you purchase an item and I write my listings accordingly - historical information, careful condition reporting and honest descriptions. Please read the listing and look at all the photos carefully - but if you are uncertain about anything to do with an item you are considering purchasing please contact me. I will be more than happy to provide honest advice, additional photos, video calls (etc!) so you get a full view of the item before you buy. I'm very happy to help with anything you need, just get in touch :)