We welcome customization and personalized orders to ensure you get exactly what you're looking for. Feel free to reach out to us with your specific requirements, and we'll be happy to assist you in creating a product tailored to your needs.

All products are unique and produced only once ordered. Therefore, we do not offer returns and exchanges for cases where customers ordered the wrong size, color, or simply changed their mind. Hence, we encourage customers to carefully review their selections before completing their purchase to ensure satisfaction.

However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with us and provide a clear photo showing the issue.

In addition, please be advised that we not offer refunds for shipping delays occurring during holidays, as shipping is managed by the courier and is outside of our control.

Yes, all orders are shipped with tracking. A tracking number will be provided to you when your order ships. If you have any trouble tracking the package, please contact us and we will be happy to help.

If you've ordered multiple items, please be aware that there is a chance that they may be shipped separately. This doesn't mean your items have been forgotten; rather, it's due to the varying processing times of our different printing partners. Rest assured, each item will receive tracking information at no extra cost to you once it's ready to be shipped. You can easily locate the tracking information in your order details under 'My Purchases' when the items are ready.

All products listed here are made to order and typically necessitate a production period of 2 to 4 days on average before shipping. We kindly ask customers to please allow up to 7 business days for production before shipping to ensure a smooth process and to be on the safe side.

Due to our commitment to swift order processing and fulfillment, we may face challenges in modifying or canceling orders once submitted. If your order was placed within the last 1 to 3 hours, feel free to reach out, and we'll endeavor to assist you, although we cannot guarantee changes. However, once orders enter the fulfillment process, have tracking information, or are in transit, modifications or cancellations become impossible. We appreciate your understanding.

Please note that if an invalid shipping address was provided, a shipping fee will be charged to resend to the correct shipping address. This is because the print provider has fulfilled the order and shipped out based on the shipping information provided by the customer. It is the customer's responsibility to provided a valid shipping address.