I accept them, but no returns and exchanges. I do retain the right to decline service for any reason (generally my inability to do something to a quality that I feel is worth selling). I will post the listing for your custom order when you and I agree on a price and what you want. After I list your order, I need payment that is listed (I will let you know this when we discuss your order) so that I can get the required materials for your order. If we agree on partial payment for your order before I start and then after I have finished, then I will send you my PayPal to get that worked out. If this is unacceptable to you then I am sorry, I do not always have everything on hand, and require at least partial payment for custom orders.

Standard bracelet sizes are roughly 7 to 8 inches, necklaces are generally 18 to 20 inches. To measure how long you need a bracelet or necklace all you need to do is take a flexible measuring tape (like tailors use would be best) and measure around the wrist or neck where you would like to wear the piece and make the ruler fit how you would like the piece to fit.

I mostly use Anodized Aluminum and Stainless Steel for my pieces and include care instructions on every piece. The anodized aluminum washes with hot soapy water like dishes - don't use strong acids/ bases on AA it will affect the coating. For stainless steel use ultrasonic cleaner or hot soapy water like dishes.

I use Flat Rate shipping containers and make sure to pad the piece very well when I ship, if you need gift wrapping let me know, as it will cost extra, but I strongly recommend that you have the gift wrap available at home (I only have gift bags so can't do anything past that).

I let my best friend handle getting commissions in person and shipping, she works with me on my story and it lets me focus on the art, story, and correspondence. I am sorry for the confusion, but I like helping my friend work on her anxiety and social skills, while I get to work on what I really need to work on, my artistic talents.

I allow pre-ordering during the holiday season (starting around mid November through the 31 of December every year), and I allow holding. Depending on the situation, I can hold it up to a month or longer. I do reserve the right to put any custom order or held item up for sale if I feel I won't get paid, or (for pre-orders) after the 31 of December.