Majority of my products are ready to ship. Usually they are shipped up to 3 working days after a payment is received. However, if some unexpected situations occurred, we would inform you as soon as it possible. Items will be shipped with registered priority mail.

An e-mail will be sent to you as soon as your item is dispatched. I ship via standard, reliable National Postal Service. Delivery time for Europe is 3-10 working days and for the rest of the world it takes 9-20 working days (approx. 2 weeks). All orders will be shipped with a tracking-number, so that your item can be followed until it has been delivered to you. Also, a scanned copy of a postal form will be mailed to you - as confirmation for our customers.

Please let me know if you would like to suggest another way of shipping. I do not refund for lost, unclaimed or undeliverable packages. However, I will do our best to try and track it down for you. Insurance for item shipments is the customer's decision.

If you would like to add insurance to your international order, please inform me and I will send you a receipt for the added cost.

Your satisfaction is the most important for me :)

Aside from my auctioned items and designs i can also made custom orders, feel free to create any kind of silk painting design, format and form.