Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs


Yes, we take custom personalized orders just send us your exact measurements and picture of the item you want me to make for you.

We use US and UK size guide, but we would prefer you send us your size to get a perfect fit.

Wash in cold water separately using a mild detergent.
Do not bleach and machine wash.
Dry cleaning is highly recommended

Please note that due to variations in computer monitors, and/or mobile device settings, there might be slight difference on actual fabric color from the pictures viewing on the screen.

Thank you for choosing us

Yes we can do this for you just tell us what you want

Yes, I do wholesale prices on items only if the order is for 10 of the same item or more.

If you haven't received your item, please do not panic. International shipments get delayed a times by custom. But in most cases, for standard shipping, the item is already at your country's post office nearest to you. It is just not dispatched on time and it can be retrieved by visiting the post office.

Yes you can for an extra cost

We do not give refund on items on sale and customized item. Measurements are important we advice that you send us accurate measurements as that is what will be used to tailor your garment we will not be held responsible for fitting if the measurements sent is not accurate. We do not give refunds on fitting when the measurements used was sent to us by you. You can send us a message if you have a problem with your order we will try our best to assist in fixing the problem.

1n 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company HacyAclothing is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE4441925075351. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.