I couldn't turn one of the brackets on the arm rests as is needed for this chair. I ended up stripping the screw. After weeks of back and forth, I ended up getting a partial refund. They were very nice and were trying to problem solve.

comfortable and cute like it so far

Awesome and Prompt Communication! Very fast shipping! Excellent Quality Chair! Exceeded Expectations! Truly thankful for a great experience and awesome product! Thank you!

From the time of purchase to when I received it was only 1 week! The chair is fabulous and so, so comfortable. I admit I toyed with the idea of finding a used authentic Time Life chair, but am very happy I decided to go with this instead. Great communication from seller as well!

Very good communication. We haven’t put the chairs together yet as we are moving, but very soon!

I am loving the chair! Gorgeous material and caramel color. It is also comfortable and rolls without any glitches. Sturdy but stylish. It was very easy to set up, too. Thank you!

Hubby likes this knock off chair. We have real ones but this does the job!

While the item itself is high quality I was hoping that as indicated on their page there would be “no assembly required”. When the item arrived I realized that the item came unassembled. While I dont mind a bit of assembly I do not appreciate being lied to. No assembly means NO ASSEMBLY. Not a little bit assembly. This is misleading and it is utterly unprofessional.

Purchased this chair for the office. Very comfortable and has fantastic lower back support.

Although I had some trouble with the purchase, Balus was extremely accommodating in a difficult delivery situation. They definitely adhere to the "customer is always right." Would highly recommend!