My Creative Journey
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Announcement
Last updated on 30 Jul, 2025
Reviews
4.9
(29)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About MatixDesign
Sales
553
On Etsy since 2019
Shop members
-
Marina
Owner, Designer
Shop policies
Last updated on 24 Sept, 2024
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
17 Dec, 2025
Frequently asked questions
What type of products do you sell?
All items in our shop are DIGITAL downloads—no physical products will be shipped.
How to Download My Purchase?
After completing your purchase, click “View Your Files” to go to your Downloads page, where all your order files are stored.
🚨 IMPORTANT: Digital purchases cannot be downloaded through the Etsy App.
Please sign in to Etsy on a mobile browser or computer to access your files.
On Your Etsy Account
• Download immediately after purchase—or anytime—by visiting:
https://www.etsy.com/your/purchases
If You Checked Out as a Guest
• Once your payment is confirmed, you’ll receive an email from transaction@etsy.com with a link to “View your files on Etsy.”
• Didn’t get the email? Check your spam/junk folder.
How to Open a .ZIP file?
• On Mac:
Double‑click the ZIP file to automatically expand it.
• On Windows:
Right‑click the ZIP file, choose “Unzip” or “Extract All,” and follow the prompts. A new folder—named after the ZIP file—will appear, containing your files.
Do you accept returns or exchanges?
Due to the digital nature of our items, returns and exchanges are not accepted.
However, if you run into any issues, please message us — we’re always happy to help!