Privacy Policy
This Privacy Policy explains how Salesexecution collects, uses, shares, and protects personal information when you purchase digital products, contact the shop, or interact with us through Etsy.
This policy applies to buyers worldwide, including customers in the European Union, United Kingdom, United States, Canada, Australia, and other relevant markets.
1. Information I Collect
To fulfil your order and provide customer support, I may receive certain personal information through Etsy, including:
* Your name
* Your email address
* Your Etsy username
* Your order details
* Your billing or transaction information made available by Etsy
* Any information you voluntarily provide in Etsy messages, custom requests, or support conversations
For digital products, I do not normally require shipping information unless Etsy provides it as part of the order process.
I do not directly collect or store your full payment card details. Payments are processed by Etsy and/or Etsy’s payment partners.
2. Why I Use Your Information
I use your personal information only where necessary for legitimate business purposes, including:
* To process and fulfil your order
* To deliver digital products purchased through Etsy
* To provide customer support
* To respond to questions, feedback, or requests
* To resolve order issues or disputes
* To comply with tax, accounting, legal, and regulatory obligations
* To improve my products, templates, and customer experience
I do not use your personal information for unrelated marketing unless you have clearly opted in where required by law.
3. Legal Basis for Processing Personal Information
For buyers in the European Union, United Kingdom, and other markets with similar data protection laws, I rely on the following legal bases:
* Contractual necessity: to fulfil your purchase and provide the product or support you requested
* Legal obligation: to comply with tax, accounting, consumer protection, and regulatory requirements
* Legitimate interests: to operate and improve the shop, prevent fraud, respond to customers, and manage business records
* Consent: where required, for example for optional marketing communications
4. Sharing Personal Information
I only share personal information when necessary and appropriate, including with:
* Etsy, as the marketplace through which the purchase is made
* Payment processors and service providers involved in processing transactions
* Professional advisers, such as accountants or legal advisers, where required
* Public authorities, regulators, or law enforcement if legally required
* Delivery, file hosting, or business tools used to provide digital products or customer support, where applicable
I do not sell personal information.
5. International Data Transfers
As Etsy operates internationally, your information may be processed or stored in countries outside your own country, including the United States or other jurisdictions where Etsy or its service providers operate.
Where required by applicable law, appropriate safeguards are used to protect personal information when it is transferred internationally.
6. Data Retention
I retain personal information only for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, tax, accounting, legal, and dispute-resolution obligations.
Order-related records may be retained for the period required by applicable tax and business laws. Etsy may also retain records according to its own privacy policy and platform rules.
7. Your Rights
Depending on your location, you may have rights over your personal information, including the right to:
* Access the personal information held about you
* Request correction of inaccurate information
* Request deletion of your personal information, subject to legal retention requirements
* Object to or restrict certain processing
* Request a copy of your personal information
* Withdraw consent where processing is based on consent
* Lodge a complaint with your local data protection authority
For EU and UK buyers, these rights may apply under the GDPR or UK GDPR.
For California and other US state residents, you may have additional privacy rights under applicable consumer privacy laws, including the right to know, access, delete, correct, and opt out of certain uses of personal information where applicable. I do not sell personal information.
For Canadian and Australian buyers, you may have rights to access, correct, or question how your personal information is handled under applicable privacy laws.
To exercise your rights, please contact me at [Contact Email] or through Etsy messages.
8. Security
I take reasonable steps to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no online platform, marketplace, or digital transmission method can be guaranteed to be completely secure.
9. Communications
I may contact you through Etsy messages or email where necessary to:
* Fulfil your order
* Provide access to your digital product
* Respond to your enquiry
* Resolve an issue
* Provide customer support
* Comply with legal or platform obligations
I will not add you to an external marketing list without your consent where consent is required.
10. Third-Party Links and Platforms
My products or communications may include links to third-party platforms, tools, websites, or resources. These third parties operate under their own privacy policies, and I am not responsible for their privacy practices.
Etsy also processes personal information according to Etsy’s own privacy policy.
11. Contact
For questions about this Privacy Policy or how your personal information is handled, please contact me trhough Etsy messages or Instagram DMs.
Salesexecution
Spain, Europe
Last updated: 9th of June 2026