** Attention: Personalized Product Policy **
When purchasing a personalized product, kindly be aware that we will replicate the exact text you provide. We do not automatically send proofs unless explicitly requested on the order form, due to heavy order volume at this time. Therefore, it's essential to review all text entered in the personalization box for accuracy.
~ Should there be any spelling or punctuation errors on the order form, or if any text is excluded, we regret to inform you that we cannot be held responsible, and the buyer will be liable for the cost of a replacement.
~Kindly ensure that you explicitly provide the text you wish to be included on your custom product. We will replicate the exact information as it is provided to us on the order form, so please be specific and clear in your instructions.
~ For those who prefer to review proofs before production, we offer this service upon request. However, please be advised that additional processing days may be necessary to accommodate proof approval and any subsequent revisions.
~ For a comprehensive overview of our policies regarding personalized products, please refer to the full policy located at the end of this item description.
~Thank you for your understanding and cooperation.
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Head on over to: www.pinkposiesandpearls.com
Discover the epitome of sophistication with our sleek, contemporary custom office name plates! Crafted from premium polished glass with a distinctive beveled edge, these high-quality name blocks exude elegance. Printed with vibrant UV inks, the design boasts enduring brilliance, promising a lifetime of style. Each name plate is elegantly presented in a luxurious navy blue gift box with satin insert, making it an impeccable gift choice for those craving a desk upgrade.
| PRODUCT SPECIFICATIONS |
Size: 2" x 8" x .75" thick
~~ FREE GIFT BOX INCLUDED WITH EVERY ORDER!
Pink Posies and Pearls Shop Policies:
1. Proofing Process: By default, we do not provide proofs for every order unless specifically requested by the customer on the order form. This is done in order to streamline the production process and offer shorter processing times. If you require a proof of your design before proceeding with production, please clearly communicate this request at the time of placing your order and we will send a digital mockup within 5-6 business days. If more than 2 proofs are needed for your product, additional days will need to be added to the processing time as well as an additional fee to cover extra design time. By choosing not to request a proof, you acknowledge that you are solely responsible for ensuring the accuracy of the provided specifications, including but not limited to design, spelling, grammar, dimensions, and other details. We will not be held liable for any errors or discrepancies that may occur in the final product if a proof was not requested. Our designers have the right to exercise their artistic freedom and professional judgment when creating designs, unless a proof or specific design is requested by the customer on the order form.
2. Shipping and Delivery: We offer shipping services for domestic and international orders. Shipping fees are calculated based on size, weight, and destination. Our processing time is normally 2 weeks before shipment. Rush processing and shipment can be arranged for a fee. Please contact us to discuss the options. Delivery times vary based on shipping method and location.
3. Color Variances: Due to monitor variations, colors may slightly differ from the final printed product. Requesting physical color samples is recommended for critical orders. WE DO NOT OFFER METALLIC PRINTING AT THIS TIME. We can print in a gold, silver or rose gold tone, but it will not be metallic or foil finish. If you would like a metallic finish, we recommend purchasing our laser metallic ADD ON to add to your item.
4. Returns and Refunds: PLEASE SEE OUR RETURN POLICY AT THE VERY END.
5. Cancellations and Modifications: Order cancellations or modifications can be made within a specific timeframe. Contact us immediately for assistance. If the order has already moved through our design and/or printing departments, a fee will be charged to modify or cancel the item to cover the cost of labor/materials.
6. Intellectual Property: Customers are responsible for ensuring they have necessary rights and permissions for artwork. By placing an order, customers affirm their rights and agree to indemnify us against any infringement claims.
Color Matching Policy:
At Pink Posies and Pearls, we strive to provide high-quality products and services to our customers. However, due to variations in display settings, lighting conditions, and material characteristics, it is important to note that color representations may vary from what is displayed on our website or in our promotional materials.
Responsibility for Color Differences:
Pink Posies and Pearls cannot guarantee an exact color match between the product displayed on our website or promotional materials and the actual product received by the customer. We acknowledge that variations in color may occur due to factors beyond our control, including but not limited to differences in screen resolution, calibration, and manufacturing processes.
Customer Responsibility:
Customers with specific color matching needs are encouraged to purchase color samples before placing their final order. These samples allow customers to assess the color in person and make an informed decision regarding their purchase. By purchasing color samples, customers can better understand any potential variations and ensure the product meets their expectations.
No Refunds for Color Variations:
In the event that a product's color does not precisely match the customer's expectations, Pink Posies and Pearls will not provide refunds or exchanges. We emphasize the importance of purchasing color samples beforehand to mitigate any dissatisfaction with color variations. By proceeding with a purchase, customers acknowledge and accept the possibility of slight color differences between the displayed product and the actual product received.
Policy Acceptance:
By completing a purchase with Pink Posies and Pearls, customers agree to abide by the terms outlined in this Color Matching Policy. It is the responsibility of the customer to familiarize themselves with this policy before making a purchase.
RETURN POLICY:
We value your satisfaction and strive to provide you with the best shopping experience. If you are not entirely satisfied with your purchase, we're here to help.
Return Window: You have 15 days from the date of purchase to initiate a return.
Receipt of Returns: All items must be received by us within 30 days from the date of purchase in order to be eligible for a return.
Eligibility Criteria: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items: Certain items are non-returnable, including but not limited to:
• Gift cards
• Downloadable software or digital products
• Personalized or customized items (including custom colors and wording)
• Items marked as final sale
Return Process:
1. To initiate a return, please contact our customer support team at customerservice [!at] pinkposiesandpearls.com within the 15-day return window to request a return approval.
2. Once you receive the return approval, securely package the item along with a copy of the original receipt or proof of purchase.
3. Ship the package to:
Pink Posies and Pearls
959 Miller Road
Opelousas, LA 70570
4. Please note that return shipping costs are the responsibility of the customer unless the return is due to our error or a defective or missing product.
Refunds: Once we receive your returned item and verify its eligibility, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow up to 5 business days for the refund to be reflected in your account.
Exchanges: At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process to initiate a return, and then place a new order for the desired item.
Damaged, Missing or Defective Items: If you receive a damaged or defective item or if an item is missing, please contact our customer support team within 48 hours of receiving the item. We will provide instructions on how to proceed and ensure a quick resolution.
Contact Us: Please note that these policies are subject to change without notice. For further details or questions, please contact us directly. Thank you for choosing Pink Posies and Pearls. We appreciate your understanding and cooperation regarding our above outlined policies. If you have any questions or require further clarification, please feel free to contact us.
