Returns and Exchanges

Customer satisfaction is our top priority. If for any reason you are not happy with your purchase, you can return it within 14 days from the day you received it. A written notice should be made explaining the reason for returning. An item that was custom made for you or engraved cannot be returned. Items can only be returned if they're unused and must be in their original packaging. All returns are subject to a restocking fee which will be deducted from the customer's credit. Items up to 100$ - 20% , over 100$ 15% restocking fee.

Preparing Your Return & Refunds

RETURNS: Please follow these steps: ◙ Pack your return securely, in the original package, NOT USED, and include your invoice. ◙ Ship your package insured for the full purchase price (optional). ◙ Send your tracking number to our email address / Etsy Conversation so that we can know when to expect your package. We are not responsible for merchandise that is not received or not returned in accordance with these terms. REFUNDS: ◙ An email will be sent to confirm receipt of your package. Refunds are in the form of original payment. ◙ All returns will be inspected by our Quality Assurance team before we can process a refund. ◙ We'll credit your original payment method, excluding delivery charges, within three weeks of receiving your return.

Product returns should be sent to our customer service department, to one of the following addresses: Bier Judaica 1 Tuval st. Romema industrial center, Jerusalem 9446601 Israel United States and Canada customers, please use the following address for returns: Avi Sandler C/O The Silver Cellar 1173 E 29th St. Brooklyn, NY 11210 U.S.A

Warranty on Our Products

We are confident you will enjoy our products which we make the best effort to produce at the highest quality possible. We carefully examine every product before they leave our workshop, yet, rarely a product could be damaged due to the manufacturing process. If the fault was ours, please let us know by sending us photos of the defective product. We will examine the damage, and if it was on our end, you would be entitled to an exchange or refund.

Gift wrapping and packaging

All our products undergo four stages of wrapping; plastic, foam, an aesthetic box, and a protective recycled box wrapped and packed to avoid damage during transit. If you are sending a gift, we can provide a beautiful extra wrapping option of the ‘aesthetic box’ and add a greetings card for the receiver of the gift. If you prefer this option, please state so at the ‘checkout’ under the ‘Message to Seller’ option or check the box for "Gift wrappng".

Custom and personalized orders

You are welcome to contact us with any idea for a personalized or custom-made item. We provide custom and personalized orders and we encourage you to contact us for any ideas on your personalized item! Customization can include; a certain finish, anodized color, a change of the handle/leg with an item you seen in other Bier designs, engraving or any other special requests. Please note that custom orders take longer to create and mostly need approximately 10-30 business days to complete.

What makes hammered Menorahs or Kiddush Cups so unique ?

Many of our customers are telling us they find hammered Menorahs or Kiddush cups to be especially aesthetic, modern, easy to clean and have an overall luxurious artistic touch. some of our customers ask us to add a special name engraving and personalize it for a family member or wedding or a special event, so it makes it even more perfect and respectful Judaica gift.

Can I design a candelabra of 9 or 16 that you would create?

Yes, we can design a candelabra of 9 or 16 or any number or design you have in mind. we specialize in custom-made pieces. all you need to do is to contact us and we will listen to your ideas and share with you our vast experience in taking personal artistic designs into real handmade production. so what's on your mind?

I already have a Kiddush cup, can I buy just a silver plate?

Yes. you can buy any piece you find suitable separately. share with us an image of your kiddush cup so we can offer you the best plate in stock to choose from. we can also personalize the silver plate with name or blessing engraving of your choice.

Special family gift for 50th wedding anniversary

Very often we get a special request like this one: "Hi, I am looking to purchase a kiddush cup for my parents 50th wedding anniversary. We are looking to engrave all the names of their children and grandchildren. Is that something you would be able to make for us ? Thank you. Well, the answer is yes ! its a great gift and we are happy to do that!

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Low in stock, only 1 left

NowPrice:$7,231.00

Sterling Silver Natla Washing Cup, Gold Accents, Handmade Jerusalem

Name: Sterling Silver Natla Washing Cup, Gold Accents, Handmade Jerusalem
Brand: BierJudaica
SKU: 719087645
Price: 7231.00 USD
Availability: InStock
Rating: 4.9 (117 reviews)

BierJudaica

Returns & exchanges accepted

With/Without Wording

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Personalization

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Highlights

Made by BierJudaica

Materials: Sterling Silver, Brass Lettering, 24K Gold plating interior
Sustainable features: recycled metal. Items may include additional materials or use methods that aren't considered sustainable features on our site. Learn more
Gift wrapping available

925 Silver and 24K Gold Natla Washing Cup, "Netilat Yadayim" Traditional Hand Washing, Unique Wedding Gift or a Housewarming Present, Silver Made in Jerusalem
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An extremely creative and pristine BIER-crafted Silver Washing Cup. This piece of real Jewish Art has two stems/pipes with a horizontal stem connecting them, standing upon a rectangular base. The brass handcrafted Bracha, blessing, ‘Al Netilat Y’dayim’ – ‘In the washing of the hands” – features over the ‘hammered’ finish.

Please note, the words ‘Al Netilat Y’dayim’ can be in brass or silver or not feature at all, please specify when ordering which option you would like.

The Silver Washing Cup utensil is commonly used for, but not limited to, the ceremonial washing of one’s hands before bread. A truly unique and authentic piece that makes for a meaningful gift for Bar Mitzvahs, Weddings, family heirlooms, ceremonial awards, and presentations.

A centerpiece for the home, this Negal Vassa (washing cup in Yiddish) was designed and crafted in a workshop soaked with culture, family, care, and over 70 years of experience. These special combinations ensure the highest quality and welcome you in becoming part of the longstanding BIER tradition started by Yitzhak Bier in 1946.

◘ Specific Details /Features
Dimensions:
Full Width: 28cm // 11 inches
Base: 11cm // 4.3 inches
Full Height: 16.5cm // 6.4 inches
Weight: 550g // 18.8 Troy ounces
Contents: 700ml // 23.6 ounce

◘ Materials
The highest quality Sterling Silver hallmark: BIER 925 Handmade Jerusalem
Brass letters
24K Gold Plated inside

◘ Extras
For Customizations or engravings please contact us directly.
Our products undergo quality control before being packed in four layers of plastic, foam, an aesthetic box, and a protective box
For faster shipping, questions, or queries we encourage you to contact us for more information.

◘ Shipping
All items are shipped FREE.
Items under $350 are shipped by standard shipping (trackable) which takes approx 10-21 days.
Items over $ 350 are shipped by Express shipping (trackable) which takes approx 5-9 days.
Kindly provide your phone number on checkout for courier services or for contacting you if needed.
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For additional Shabbat Judaica gifts -
https://www.etsy.com/shop/BierJudaica?section_id=26641659

For additional Judaica gifts for any occasion -
https://www.etsy.com/shop/BierJudaica?section_id=26639507

For candlestick holders -
https://www.etsy.com/shop/BierJudaica?section_id=26639491

Back to Bier Judaica Etsy shop -
https://www.etsy.com/shop/BierJudaica

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Thank you for buying handmade by Bier Judaica, handmade in Israel.

Order today to get by Apr 24-May 11
Returns & exchanges accepted within 14 days
Free shipping
Ships from: Israel

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