Privacy Policy for Gerom sp. z o.o.
This Privacy Policy explains how Gerom sp. z o.o. (hereafter "we", "us", or "our") collects, uses, and shares the personal information of our customers. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).
1. Personal Information We Collect
To fulfill your order and provide excellent customer service, we may collect the following personal information:
Contact Information: Name, email address, postal address, phone number.
Payment Information: Payment details required to process your order.
Order Details: Information about the products and services you purchase.
Additional Information: Any further details you provide directly to us (e.g., customization requests).
2. Why We Collect and How We Use Your Information
We rely on the following legal bases under the GDPR to collect and use your personal information:
Contractual Necessity: To fulfill your order, process payments, provide shipping, and handle customer inquiries or disputes.
Legitimate Interests: To improve our products and services, personalize your shopping experience, analyze website traffic, and protect our company from fraud or other illegal activities.
Compliance with Legal Obligations: To comply with tax laws, court orders, or other legal requirements.
Consent: With your express permission (which you can revoke at any time), to send you marketing communications or promotional offers.
3. Sharing Your Personal Information
We share your personal information with trusted third parties only when necessary to provide our services. These may include:
Shipping carriers: To deliver your orders
Payment processors: To securely process your transactions
Customer service providers: To assist with any inquiries or issues
Legal or Regulatory Authorities: To comply with legal or governmental requests, or in connection with legal claims.
In the event of a business sale or merger, we may disclose your information as part of the transaction, but only in accordance with applicable law.
4. Data Retention
We store your personal information for as long as it's necessary to provide our products and services, comply with legal or tax obligations, or fulfill legitimate business needs. This retention period may vary depending on the type of information and specific circumstances.
5. Transferring Information Outside the EU
Some of our third-party service providers may be located outside of the European Union (EU) in countries that may not have equivalent data protection laws. When this occurs, we ensure appropriate safeguards are in place, such as relying on Privacy Shield certified providers or using standard contractual clauses approved by the European Commission.
6. Your Rights Under the GDPR
You have a number of rights in relation to your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request to update or correct any inaccurate personal information.
Deletion: Under certain circumstances, you can ask us to delete your personal information.
Restriction of Processing: You may request that we limit how we use your personal information.
Objection: You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
Portability: You may have the right to receive your personal information in a structured and machine-readable format.
Complaint: If you have concerns about our handling of your personal information, you have the right to lodge a complaint with a supervisory authority in your country of residence.
7. Contact Information
If you have questions about our Privacy Policy or wish to exercise your rights, please contact us:
Gerom sp. z o.o.
Starolecka str. 7/6
61-361 Poznan, Poland
Email: craft.cube.sales@gmail.com
Changes to this Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you.
Effective Date: 18.03.2024
Important Notes:
Thorough Review: Ensure that the policy accurately reflects your precise data collection and processing practices.
Legal Consultation: If you have any specific questions or complexities regarding your business, it's advisable to consult a legal professional specializing in data privacy.
