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Announcement
Last updated on Oct 14, 2026
About ForgotToPressSend
Sales
0
On Etsy since 2026
Shop members
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Bill Sutherland
Owner, Designer
I create the messages and designs behind Forgot to Press Send. The replies we rewrote, deleted, or kept to ourselves—made into everyday things. Printful handles printing and shipping.
Production partners
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Printful
Charlotte, NC
Printful prints our original artwork on mugs, notebooks, and shirts, then packs and ships each made-to-order item to the customer.
Shop policies
Last updated on Oct 14, 2026
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Last updated on
Oct 14, 2026
Frequently asked questions
Who makes and ships your products?
I create the original messages and artwork for Forgot to Press Send. Our production partner, Printful, prints, packs, and ships each item after you order. Items are made to order; please check the delivery estimate on the listing before purchasing.
Where do you ship, and when will my order arrive?
We currently ship within the United States. Each item is made to order, so the listing’s delivery estimate includes production and shipping time. Items in the same order may arrive in separate packages. Please check the estimate and your shipping address before placing an order.
Sizing details
Mug capacities and available sizes are shown in each listing. For T-shirts, use the size chart in the listing photos and compare its measurements with a shirt you already own. If you’re unsure, send us an Etsy message before ordering.
What if something is wrong with my order?
Please send us an Etsy message with your order number and a description of the issue. If an item arrives damaged, defective, or incorrect, include clear photos of the item and packaging so we can help. For returns and exchanges, refer to the policy shown on your listing.
What happens if a product is unavailable?
We make the product described in your listing and do not automatically substitute a different product. If it becomes unavailable, we will contact you to discuss the available options, such as waiting for restock, an alternative you agree to, or cancellation and a refund.
Can I cancel my order?
We accept cancellation requests within 24 hours of purchase. To request a cancellation, send us an Etsy message with your order number within that time. We will cancel the order and issue a full refund through Etsy.
After 24 hours, your order may have entered production, so cancellation is not guaranteed. Please contact us as soon as possible if you need help.