- All our home textiles: linen couch covers, linen bedding, linen curtains and kitchen linens are HANDMADE (made only after the purchase).
- All Easy Linen Crafts products are made from OEKO-TEX certified 100% linen, which ensures the human-ecological safety of textile products in all stages of production (raw materials and fibers, yarns, fabrics, end products). Products that are OEKO-TEX certified are absent of allergenic dyes, pesticides, heavy metals and other harmful substances.

- The linen can be machine or hand washed at a low temperature up to 40 C/104 F. Please wash linens separately or with similar colors. The fabrics can even be tumble-dried on low heat. We don’t recommend using bleach or detergent with optical brighteners as they tend to weaken the fibers.
- There is no need to iron linen products unless they have become very wrinkled. In fact, we prefer the natural wrinkles – they are what give linen its drapery and soft feel. But if you like ironing, or have an item that really needs to be ironed, iron while the fabric is still damp or use a quality steamer.

- We offer worldwide free standard delivery with trusted courier services to ensure every order gets to your doorstep safely.
- We accept custom sizes for all our products which are made to order. Please contact us.
- To make changes to an existing order, please email us within 12 hours of placing your order. We apologize, but we cannot make changes to custom orders or already made/ shipped items.
- The buyers are responsible for any customs and import taxes that may apply. Usually, there is no import taxes in the USA, UK, AUSTRALIA, EU.
- To cancel your order, please email us. We apologize, but we cannot cancel already made/ shipped items or custom orders.

- You are entitled to return your order (except custom orders) and contact us within 5 days after the delivery.
- The deadline for returning an order is 30 days from the date you received the goods.
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- We do not exchange or accept returns of used items, damaged items or custom orders.