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Nattawat on Aug 12, 2024
5 out of 5 starsWow, I love this card so much! It makes me feel like a princess. It's absolutely adorable!
Amornrat responded on Aug 12, 2024
Thank you so much! I'm thrilled that you love the card. I'm so glad it makes you feel like a princess—it was meant to be absolutely adorable just for you!
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Frequently asked questions
How do I access my purchased animated video invitation?
Once you complete your purchase, you will receive a link to download a PDF file. This PDF contains instructions and a link to your editable Canva template. Simply click the link, and it will open in Canva where you can customize your invitation.
Do I need a Canva account to edit the invitation?
Yes, you need a free Canva account to edit your animated video invitation. If you don't already have an account, you can easily create one at www.canva.com.
Can I edit the invitation on my phone or tablet?
Yes, you can edit your invitation on any device that supports Canva, including smartphones and tablets. However, for the best experience, we recommend using a desktop or laptop computer.
What parts of the invitation can I customize?
You can customize text, fonts, colors, and images to suit your event's theme and details. The animation and general layout are fixed to maintain the design's integrity and quality.
How long do I have access to the Canva template?
Once you have the link to your Canva template, you have lifetime access. You can return to it anytime if you need to make further edits or use it for a future event.
Do you offer refunds or exchanges?
Due to the digital nature of our products, all sales are final, and we do not offer refunds or exchanges. However, if you encounter any issues with your purchase, please contact us, and we will do our best to assist you.