TheColoursofJupiter

My watercolours are only made with pigment and binder - which includes honey. Honey makes the paint easier to rewet, simply use a palette knife or a small toothpick to remove any bits of foil.

Yes, I send orders untracked in the UK and International, there is an option in checkout to send tracked for insurance reasons and for a peace of mind. If you need your order for a certain time, please let me know. Buyers are responsible for any tariffs, duties and fees that may apply.

I recycle the packaging I use when I can. I reuse boxes or use cardboard boxes and I use paper based tape for sealing boxes. I do also use natrual linen or canvas for padding. I only use bubble wrap when necessary (eg porcelain/ceramic/fragile items). Please reuse or recycle when possible. X

Pearl watercolours are made using mica and pigment, the metallics are made using bronze powders and the chameleons are pearls with colour changing properties - they change colour depending on the angle and lighting.

I use a range of pigments from suppliers around the world. The pigments are priced separately and have different lightfastness or qualities which is reflected in the price. Please refer to the item description for more information.

Buyers have 14 days of delivery to notify me of any problems Please send me a detailed description of the problem along with photographs. If I accept the return, buyers has 30 days of delivery to return the item to me the condition it was received. The buyer may have to responsible for return shipping depending on the circumstances.

If your order doesn't arrive or the item arrives damaged, please message me. All parcels are tracked, the tracking number is available on your purchases section. If it is indeed lost or damaged buyers can receive a refund or replacement depending on the situation. If the item arrived damaged please keep the packing and photograph and message me. Photographs will be needed for insurance claims.

If you send a return, please put 'return to sender' on the label for custom reasons. If you do not any custom fees will be taken from the refund amount.

I accept cancellations within 3 days of ordering, but if you have a problem, message me as soon as possible.

- Re-wet your watercolours before use for the best results
- Because my watercolours contain honey and glycerine they may be a bit sticky or soft or even crack depending on the pigment. This doe's not affect the quality of the paint.
- Please allow to dry completely after use to prevent mold
- Please refer to the item description for information on lightfastness and colour index. I try to include LF and colour index information when possible, I get the information from the manufacturers.

- Handmade paints work differently to commercial paints. All paints are handmade, no two are the same. Handmade colours differ in texture and properties. Some smooth, some grainy, different tinting strength, some are high value, some are light. Natural pigments, especially gemstone and minerals differ in texture and colour due to their nature.
- Most of the pigments are nontoxic/low toxic. Some pigments are toxic like cadmium and cobalts. Regardless of toxicity levels, watercolours are not to be ingested and kept away from children and animals and wash hands.
- Lightfastness is listed in each item description. I get the information from the suppliers, even if colours have excellent lightfastness, please protect colours from direct light.