Timeless Chic Decor Privacy Policy
This Privacy Policy explains how Timeless Chic Decor (“I”, “me”, “my”) collects, uses, shares, and protects personal information when you purchase from my Etsy shop, contact me, or otherwise interact with Timeless Chic Decor through Etsy.
This Privacy Policy applies only to the personal information I receive as an Etsy seller. It does not apply to Etsy’s own collection and use of personal information. Etsy processes personal information separately under its own Privacy Policy.
1. Who I am
For the purposes of applicable data protection law, the data controller for the personal information handled by Timeless Chic Decor is:
Anouche Dumortier-Karaman
Timeless Boho Chic
4283 Express Lane-Suite FR6404
Sarasota FL-34249
Email: contact@timelessbohochic.com
You may also contact me through Etsy Messages.
2. Information I receive
To process and fulfill an order, Etsy may provide me with information such as:
- your name;
- email address;
- shipping address;
- order details;
- product choices, personalization details, or custom requests;
- messages you send to me through Etsy;
- information needed to provide customer support.
I do not receive your full payment card details. Payments are processed by Etsy and/or its payment service providers.
3. Why I use your information
I use your personal information only when necessary for the following purposes:
- to fulfill and ship your order;
- to communicate with you about your order;
- to provide customer support;
- to handle returns, replacements, damaged item claims, or order issues;
- to comply with Etsy’s Seller Policy and Terms of Use;
- to comply with legal, tax, accounting, and business record obligations;
- to protect my rights, prevent fraud, or resolve disputes;
- to send marketing messages only if you have clearly agreed to receive them.
4. Legal basis for using your information
Where EU, UK, Swiss, or similar data protection laws apply, I rely on the following legal bases:
- Contract: when I use your information to process, fulfill, and deliver your order.
- Legal obligation: when I keep records required for tax, accounting, consumer protection, or legal compliance.
- Legitimate interest: when I use information to provide customer support, improve my services, prevent fraud, or resolve disputes.
- Consent: when you have chosen to receive marketing messages or voluntarily provide information for a custom or personalized order.
You may withdraw consent for marketing at any time.
5. Sharing your information
I share personal information only when necessary and only with appropriate service providers or legal recipients, including:
- Etsy, as the marketplace through which the order is placed;
- production partners who help produce made-to-order textile and home decor items based on my original designs;
- shipping carriers and fulfillment providers needed to deliver your order;
- professional service providers, such as accounting, legal, tax, or administrative support, when necessary;
- government, tax, legal, or regulatory authorities if required by law;
- parties involved in a business transfer, if my business is sold, merged, or reorganized, only as permitted by law.
I share only the information necessary for these purposes.
6. Production partners and shipping providers
Some items in my shop are made to order with the help of textile production and fulfillment partners. These partners may receive the information necessary to produce and ship your order, such as your name, shipping address, order details, and product specifications.
They are not authorized to use your personal information for their own marketing purposes.
7. Marketing communications
I will not add you to an email list or send marketing messages outside Etsy unless you have clearly agreed to receive them.
If you sign up for updates, offers, or newsletters, you may unsubscribe or withdraw your consent at any time.
8. How long I keep your information
I keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
In general, I retain order records for up to 10 years where needed for tax, accounting, legal, or business record obligations. I may keep certain records for a shorter or longer period if required to resolve disputes, comply with legal obligations, or protect my legitimate business interests.
9. International transfers
Because Etsy, production partners, fulfillment providers, and shipping providers may operate in different countries, your personal information may be transferred, stored, or processed outside your country of residence, including in the United States or other jurisdictions.
Where required, I rely on appropriate legal safeguards for international transfers, such as contractual protections, adequacy decisions, or other mechanisms permitted under applicable data protection law.
10. Your rights
Depending on where you live, including if you are in the EU, UK, Switzerland, or another jurisdiction with data protection rights, you may have the right to:
- access the personal information I hold about you;
- request correction of inaccurate information;
- request deletion of your personal information, subject to legal and business record obligations;
- object to certain uses of your information;
- restrict certain processing;
- withdraw consent where processing is based on consent;
- request a copy of your personal information where applicable;
- complain to your local data protection authority.
Some rights may be limited where I am required to keep information for legal, tax, accounting, fraud prevention, or dispute resolution purposes.
11. How to contact me
For privacy-related questions or requests, you may contact me at:
contact@timelessbohochic.com
You may also contact me through Etsy Messages.
If you contact me to exercise a privacy right, I may need to verify your identity before responding.
12. Changes to this Privacy Policy
I may update this Privacy Policy from time to time. If I make changes, I will update the “Last updated” date above. The version published in my Etsy shop is the current version.
