1864threads

Processing times are updated weekly and should be checked in real time. Turnaround times are displayed on the individual product listings as well as the checkout page, please take notice when placing your order, and keep this in mind if you are shopping for an upcoming trip/convention. The turnaround time does NOT include shipping transit time, please allow 2-5 days after your shipment notification has been received for delivery. If I am behind schedule due to volume, I will immediately notify you of my intended ship date via Etsy DM.

Items are made to order; therefore, all sales are final. If for some reason you are not happy with your order once received, please let me know as soon as possible. I will do my very best to make everything satisfactory for you.

If a return is approved by me, buyer is responsible for the costs of the return shipping label via USPS 2-Priority Mail. A return shipping label will be emailed to you and will later be deducted from the refund amount. The refund will be processed after the return has been received and inspected.

Upon delivery of your order, if there is internal damage (directly associated with production, not shipping damages) contact the shop within 3 days of delivery, the shop will cover shipping costs that are to be exchanged due to production damages. In all other cases, buyer will be responsible for return shipping.

Shipping carrier damages are out of my control, the shop will not be held responsible. Should your package arrive damaged, you will need to file a claim with the carrier online within the timeframe specified. You must retain the damaged items and the original packaging until your claim is settled. Please communicate with carrier directly for updates, the shop will not be able to provide info or updates about the claim.

For custom orders, please message the shop directly through the "Contact Shop" tab. All custom orders must be approved before being purchased. Email should include the design you would like created and quantity, if more than one. I will reply within 24-48 hours with an approval and/or an alternate idea. If you have a firm date in which you need your order or an urgent request, please let us know in your email.

Orders that are lost and/or delayed by the shipping carrier are out of my control and the shop will not be held responsible. Should your package get lost in the mail and never arrive, you will need to contact the shipping carrier immediately and/or file a claim online within the timeframe of the service used.

It’s important that you know how to care for DTG printed shirts, below are some tips & tricks to ensure that the prints will hold up for a long time. The shop is not responsible for damages due to mistreatment or improper care. These care instructions are for your benefit and are solely intended to extend the life and quality of your product.

WASHING:
– Turn shirt inside out
– Use cold water & wash with similar colors
– Wash on gentle setting

DRYING:
– Tumble dry on low or hang dry

IRONING:
– If ironing is necessary, make sure to turn the garment inside out

DO NOT:
– Do not use bleach

1864 Threads is not associated with Alloy Entertainment, Warner Bros Television, CBS Television Studios, The CW, or any of their affiliates or other entertainment companies. We reserve the right to refuse service to anyone at any time.