3DContourShop

1. Introduction
Welcome to 3DContours LLC ("we," "us," or "our"). We operate an Etsy shop at https://3dcontourshop.etsy.com selling 3D-printed products. This Privacy Policy explains how personal data is collected, used, and protected when you purchase from or interact with our shop, and describes your rights under applicable privacy laws — including the General Data Protection Regulation (GDPR) for customers in the European Economic Area (EEA) and United Kingdom (UK).
By placing an order with us, you acknowledge the practices described in this policy.

2. Who We Are (Data Controller)
Business Name: 3DContours LLC
Location: North Carolina, United States
Contact: inquire3dcontours@gmail.com
For EEA/UK customers, 3DContours LLC acts as the data controller for any personal data processed in connection with your order.

3. What Personal Data We Collect
We sell exclusively through the Etsy platform. We do not operate an email list or an independent checkout system. All personal data collected in connection with your order is processed through Etsy's infrastructure.
The personal data we may receive includes:

Name and shipping address — to fulfill and ship your order
Email address — provided by Etsy for order communication and customer service
Order details — items purchased, quantities, and transaction history
Payment information — processed entirely by Etsy; we never receive or store your card details
Messages — any communications you send through Etsy's messaging system
Custom order information — any personalization details you provide for custom products


4. How We Use Your Personal Data
We use your personal data for the following purposes:
PurposeLegal Basis (GDPR)Processing and fulfilling your orderPerformance of a contract (Art. 6(1)(b))Shipping and delivery coordinationPerformance of a contract (Art. 6(1)(b))Responding to customer service inquiriesPerformance of a contract / Legitimate interests (Art. 6(1)(b) & (f))Complying with tax and legal obligationsLegal obligation (Art. 6(1)(c))Resolving disputes or preventing fraudLegitimate interests (Art. 6(1)(f))
We do not use your personal data for marketing, profiling, or automated decision-making.

5. How We Share Your Personal Data
We share your data only as necessary to fulfill your order:

Etsy, Inc. — Our sales platform. Etsy collects and processes your data under its own Privacy Policy, available at https://www.etsy.com/legal/privacy
Shipping carriers (e.g., USPS, UPS, DHL, Royal Mail, and other international carriers) — Your name and shipping address are shared to deliver your order
Legal and regulatory authorities — We may disclose data if required by law, court order, or to protect the rights and safety of 3DContours LLC or others

We do not sell, rent, or share your personal data with third-party marketers.

6. International Data Transfers
3DContours LLC is based in the United States. If you are located in the EEA or UK, your personal data will be transferred to and processed in the United States, which may not offer the same level of data protection as your home country.
When this occurs, we rely on the following safeguards:

Etsy's Standard Contractual Clauses (SCCs) for data transferred through the Etsy platform (see Etsy's Privacy Policy for details)
Adequacy decisions or other appropriate transfer mechanisms as applicable


7. Data Retention
We retain your personal data only for as long as necessary:

Order records — retained for up to 7 years to comply with US tax and accounting requirements
Customer messages — retained within Etsy's platform in accordance with Etsy's own retention policies
Shipping records — retained for the duration required by applicable carrier and customs regulations

After applicable retention periods, personal data is deleted or anonymized.

8. Your Rights Under GDPR (EEA & UK Customers)
If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of access — Request a copy of the personal data we hold about you
Right to rectification — Request correction of inaccurate or incomplete data
Right to erasure ("right to be forgotten") — Request deletion of your data, subject to legal retention obligations
Right to restriction — Request that we limit how we process your data
Right to data portability — Request your data in a structured, machine-readable format
Right to object — Object to processing based on legitimate interests
Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at: inquire3dcontours@gmail.com
We will respond within 30 days. If you believe we have not handled your data appropriately, you also have the right to lodge a complaint with your local data protection authority:

EEA: Your national supervisory authority (list at https://edpb.europa.eu/about-edpb/board/members_en)
UK: Information Commissioner's Office (ICO) — https://ico.org.uk


9. Rights for Other Customers
Depending on your location, additional rights may apply:

California (CCPA/CPRA): You may have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
Other US states and countries: We aim to honor reasonable data access and deletion requests regardless of jurisdiction.


10. Data Security
We take reasonable steps to protect your personal data. Because all transactions occur through Etsy, the primary security controls — including payment encryption and secure checkout — are managed by Etsy. We access only the data Etsy makes available to sellers and handle it with care. Access to order data is limited to 3DContours LLC personnel only.

11. Children's Privacy
Our products are not directed at children under 16 years of age, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Third-Party Links and Platforms
This policy applies solely to data processed through our Etsy shop. Etsy's own privacy practices are governed by Etsy's Privacy Policy at https://www.etsy.com/legal/privacy. We encourage you to review Etsy's policy, as Etsy independently controls substantial portions of the data involved in your transaction.

13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this document will reflect any changes. Continued use of our Etsy shop after updates constitutes acceptance of the revised policy. For material changes, we will make reasonable efforts to notify you through Etsy's messaging system or shop announcements.

14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
3DContours LLC
North Carolina, United States
Etsy Shop: https://3dcontourshop.etsy.com
Contact: inquire3dcontours.com