digitalstarseller

I am more than willing to process a refund and cancel your order, provided the files have not been downloaded. Given the digital nature of the product, we cannot accept returns once the files have been downloaded.

Ensuring your complete satisfaction with your purchase is of utmost importance to us. Should you have any inquiries or issues related to the graphics, please do not hesitate to reach out to me.

Some of my items are too large for Etsy's file size restrictions...

In general, we are working hard. However, there may be exceptional situations, send us a message for this kind of work...

All the lists in our store are for instant downloads containing an SVG, PNG, PDF, RAR, DXF and EPS file in a zipped folder. These cut files can be used to cut vinyl with your Silhouette, Cricut, or other cutting machine. Sublimation designs can come as pngs. You can also print these graphics to frame or create iron-on or sublimation transfers, use them for promotional materials or specials. You can make a template or more to paint a wooden sign!

Please note that we do not provide any physical products, so nothing will be mailed to you. The errors caused by me in the files will be resolved immediately, corrected in the system, and your grievance will be sent in the environment you want without delay.

You can download these files to Silhouette Studio, Cricut Design Space, Inkscape, Adobe Photoshop, Adobe Illustrator, etc. You can use it with programs like. Please verify that these file types will work with your custom program, clipper, and / or other device before purchasing.

Use SVG file for Cricut Design Space and Silhouette Designer or Business Edition.

Use the DXF file for the basic / free Silhouette software.

PNG is mainly used for printing or ironing (it has a transparent background).

All of our designs include an SVG file. It's very common for Windows computers to assign a browser such as Microsoft Edge or Google Chrome as the default program for opening SVG documents, so if you see a file with one of these logos, this will be the file you should use. If your computer uses Google Chrome or Microsoft Edge as the default program, it may even say "Chrome HTML document" or "Edge HTML document", but this is really an SVG file.

If your computer is doing this, don't worry! The file will still open normally and work properly in your software.

If you have any questions about accessing or using your files, I am always happy to help you troubleshoot. Please feel free to contact me via Etsy Convo Message; I will try to help you find a solution.

When you contact me, it will help me to assist you faster if you add a detailed description of what software you use for your project, what file type you use and what is happening. If you can add a screenshot or a photo of your computer screen, that also helps so I can see exactly what's going on.

All the auxiliary details I use in my designs are the most important elements of the design process. Therefore, I cannot share them, it is my shop policy. Note that the elements used for most designs are used after a lot of customization. Thanks for seeing the time and effort I put into each design!