Announcement
FINAL SALE: 50% off all ornaments from now until Christmas. Use Sale code 50PAWSOFF at checkout. OUR SHOP WILL GO ON INDEFINITE HIATUS STARTING DEC 31st! No custom orders can be done at this time. Please order from the stock we have. THANK YOU FOR 10+ YEARS OF MUD, PAWS, AND LOVE!
Reviews
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Chloe on Jan 18, 2019
4 out of 5 starsVery cute but larger than I thought it would be, heavier too!
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Eric on Jan 2, 2019
5 out of 5 starsLovely ornament. Arrived very quickly and well packed. I even got a handwritten note and extra goodie from 4pawspottery.
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Eric on Jan 2, 2019
5 out of 5 starsLovely ornament. Arrived very quickly and well packed. I even got a handwritten note and extra goodie from 4pawspottery.
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Jessica on Jan 1, 2019
5 out of 5 starsFantastic quality, exactly as pictured. Fast shipping and most of all a thoughtful and friendly seller! Love the ornaments I purchased for my self and as a gift. Would definitely order again!
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bernadette114 on Dec 30, 2018
5 out of 5 starsWonderful/beautiful ornament. Friendly and responsive seller. Plan to purchase more items in the future!
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Brooke on Dec 29, 2018
5 out of 5 starsPerfect! I love it so much and it completed my tree. Thanks for the bonus bone ornament.
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linda e on Dec 27, 2018
5 out of 5 starsvery well made and arrived timely fashion. excellent transaction
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Sulski on Dec 22, 2018
5 out of 5 starsI’m a returning customer! There is an ornament for every fur baby! Thanks!
About 4pawspottery
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Yes, I can personalize most of my creations! Since I make all of my products by hand, you can choose from my selection of colors, and animals. However, it may take from 2 to 4 weeks for me to make your item to your specifications.
For most customizations, there is no additional charge. Here are the modifications for which *there is* an additional charge:
- Slight modifications to an animal design can be made, for an additional fee. The fee is assessed on an individual basis, and is, in part, based on the difficulty of the request.
- Adding a name (or dates) to an item does require an additional fee. For short names (5 characters or or less), the added charge is $5. For longer names (6 characters or more) the added charge is $10.
Care instructions
All of my pottery is lead free- safe for pets and people to use! Of course, my pottery is also oven, dishwasher, and microwave safe!
While my bowls and jars are very durable, they are not indestructible.
My products can be used outdoors, with a few precautions.
- If being used on concrete/cement, it would be wise to put a placemat underneath any of our items.
- Additionally, water bowls should not be left outside if temperatures are expected to be near or below freezing. As water freezes, and expands, it might cause the bowl to crack.
Sizing details
Each time I make an item (such as a Treat Jar), I post the measurements in the listing. (Since all of our items are handmade, the dimensions of a custom made item may vary by +/- 0.5 inches from the stated dimensions.)
You can view the dimensions of all of my items here on my website: http://www.4pawspottery.com/faq/
****If you're considering one of my Long Ear Bowls, you can see my sizing recommendations here: http://www.4pawspottery.com/faq/#long-ear-bowls-faq ****
Wholesale availability
Yes, I do make wholesale orders for retailers! I offer a 50% discount to retailers, however, you must purchase $400 at retail prices ($200 at whole sale price) to qualify for discount. Shipping, and shipping materials will be charged at cost.
Do you have shipping and/or handing fees?
I like being transparent with my customers!
I charge a packaging fee of...
$1.25/ ornament
$2.00/ plate
$3.00/ small, or medium bowls, or jars
$4.00/ large, or extra large bowls, or jars
[If I ship any of the above items outside of the United States, I add an additional $2. International shipping can be expensive. I want your items to arrive without damage!]
These fees help to cover the high cost of bubble wrap and packing materials, which I use to make sure your piece(s) arrive safely on your doorstep- in tact!!
Thank you for your understanding!
Can you make an item with exact measurements?
I make my items by hand, so I can get pretty close! However, there will be variation from one bowl/jar, etc. to another- it simply cannot be avoided.
Each time I make a custom made item, there is likely to be a bit of variation by +/- 0.5 inches.
If you want "a set" of items (bowls, jars, etc.), and you want them to be as close to identical as possible, the best chance for this to happen comes from Custom Ordering these items AT THE SAME TIME.
What's the turn around time for orders?
Items that are in stock, and ordered as is, have already been made. They ship out in 1 to 3 business days.
Items that are Advance/Custom Orders will ship out of 3 to 4 weeks.
Due to demand, orders placed AFTER our holiday deadlines, will ship in closer to 6 to 8 weeks.
I have a question that I do not see listed here. Where do I go?
I have an extensive FAQ section on my website, which you can visit, here: http://www.4pawspottery.com/faq/
I found a discount code online but when I try to use it at your Etsy store (or on your website), your site won't accept it. What should I do?
From time to time, I do have discounts and promotions for my products. At times, in connection with a review of my products, I may also have a promotion code. I always post valid discount codes on my website (www.4PawsPottery.com), AND in my Etsy shop greeting.
I DO NOT WORK WITH COUPON CODE PROMOTION COMPANIES. If you find a coupon code for 4 Paws Pottery and it's not listed on my site, it is likely not a valid code (or never existed.) As a small business owner, I cannot honor those codes.
Again, please check my website/Etsy greeting for valid coupon codes. If you do not see a banner at the top of my homepage, I have no promotion occurring. Thanks for understanding.