99Sign

This Privacy Policy describes how and when 99sign (“I”, “me”, or “my”) collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can consult the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
Contact Information: Your name, email address, and postal address.
Order Details: Product details, quantity, and price.
Payment Information: Etsy processes your payment. I do not have access to your credit card or bank account details.
Customization Data: Any additional information you provide for a custom order (e.g., specific text or names for a sign).
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
Service Provision: As needed to provide my services, such as when I use your information to fulfill your order, settle disputes, or provide customer support.
Legal Compliance: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
Legitimate Interests: For the purpose of my legitimate interests, if those interests are not overridden by your rights or interests, such as 1) providing and improving my services; and 2) compliance with the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (e.g., USPS, FedEx, Royal Mail). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
I generally keep your data for the following time period: 7 years (to satisfy tax and accounting requirements).
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and surveillance laws than your jurisdiction.
If I am deemed to transfer information about you outside of the EU, I rely on Standard Contractual Clauses or the Data Privacy Framework as the legal basis for the transfer, as Etsy and its partners are compliant with these frameworks.
6. Your Rights
If you reside in certain territories, including the EU, you have several rights regarding your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing