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Nancy on Jun 23, 2019
1 out of 5 starsThis rug is not at all like the picture. There are no nautical flags on border, and only one row of boats. Colors are not as bright as picture. I don’t understand how Etsy can send a product that is so different from what they represent on their site. I am very disappointed!
Barbara and Adam responded on Jun 25, 2019
In this case the Customer did not check carefully variations of rugs and in result got a wrong product. We are going to make description more evident to avoid confusion in the future. Unfortunately Customer did not try to work the situation out before placing the negative review.
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On Etsy since 2016
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