AlicePotter

Overview

In May 2018, a new European law called the General Data Protection Regulation (GDPR) became law. The purpose of this law is to give people more control over how organisations use their data.
This page explains how Alice Potter Illustration collects data and what we do with it.

What data is being collected?

Data is collected through our website or other communication channels such my newsletter, Etsy shop and Paypal. Depending on our relationship with you, this could include items such as initial business inquiry, name, email addresses, postal addresses, payment information through to information regarding an ongoing contractual relationship.
Our website also uses Cookies during its operation, the details of these Cookies via our Cookie notice.

How I Use Your Information?

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
• If you sign up to my newsletter, I collect personal information of your name and email address. I use that information to keep you updated about new art and illustration. I use Mailchimp as my newsletter provider. Please see their privacy notice here for more information on how they handle data.
• You can unsubscribe at any time from all future email communications by clicking the unsubscribe button at the bottom of the email.

Will the data be shared with any third parties?

Data will not be routinely shared with some 3rd parties. There may be circumstances during any business relationship where there is a need to share information. This will only be done with your explicit permission and only for as long as is necessary.
3rd party tools are used as part of our day-to-day business which may mean that your information will pass through their systems. Below is a list of these tools along with a link to their GDPR compliance statement (where applicable);
• One hosts our website. The website is secured by an SSL certificate issued by Lets Encrypt.
• Hotmail hosts our email.
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Paypal is used to occasionally send or receive money in order for me to complete a business transaction we have agreed upon.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How will the information be used?

This is already covered under “What data is being collected”. All of the information collected is only used to provide professional services to you. No data is shared with any third party unless there is a need as part of a contract. This will only be done with your full agreement.

How long will the data be stored for?

The data will be stored in line with UK tax laws.

What rights does the data subject have?

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

You have the right to view the information we hold. If you wish to do so, please contact us at hello@alicepotter.co.uk
How can the data subject raise a complaint?
If you have any concerns about how we are processing your data, then please contact us at hello@alicepotter.co.uk