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Valerie on Mar 25, 2026
3 out of 5 starsFor some unknown reason the download did not work for me, I received a refund, the shop said it was fixed, unfortunately it did not work for me. So I got my money back. Thank you!
Abdul responded on Apr 6, 2026
Thank you for your feedback. There was a technical issue with the download earlier, but it has now been fully fixed. We’re sorry for the inconvenience you experienced, and we appreciate your understanding. If you ever decide to try again, feel free to reach out—we’re always here to help!
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Frequently asked questions
1. How do I receive my digital product?
All items are instant downloads. Once your payment is confirmed, Etsy will provide a link to download your files directly from your account under Purchases & Reviews.
2. Do you offer refunds or exchanges?
Because our products are digital, we cannot offer refunds or exchanges once files are downloaded. If you experience any issues, please contact us, we’ll be happy to help resolve them.
3. Can I customize the templates?
Yes! Most templates are editable in Canva or Wix (depending on the product). You’ll need a free Canva account or Wix editor access to make changes. Instructions are included with your download.
4. Can I use these products commercially?
Our templates and guides are for personal or small business use only. Reselling, redistributing, or claiming designs as your own is not permitted. If you need extended commercial rights, please reach out for a custom license.
5. What if I have trouble editing or accessing my files?
No worries, just message us through Etsy. We provide basic support to ensure you can access and edit your files smoothly.