AutoAccessoriesNA

Privacy Policy
We are Automotive Accessories! Our website is www.automotiveaccessories.ca.

We will gather the following information from you when you use our services:

We will gather personal details, including your name, address, email address, phone number, and IP address.

There are various purposes for collecting this information:
To establish your identity when you visit our site or engage with our services.
If you grant us consent, to send promotional emails regarding new products, services, sales, discounts, and promotions.
To facilitate the delivery of your purchases.
To provide order updates through email or text messages.

Contact information gathering:
For the provision of customer service and support.
To enhance the quality of our customer support services.

Payment information collection:
To process payments.
To process refunds.
To maintain a transaction history with you.

Purchase history collection:
For the facilitation of customer support and the management of refunds in alignment with our terms and conditions.
Collection of posted information when tagged or commenting:
To mitigate potential fraudulent activities.
To understand customer opinions and views regarding our services or products.

Additional information collection:
Assigning a unique Customer ID to ensure individual identification.
This is done to verify identity for order placement confirmation.
Personal information is anonymized to prevent identification and is utilized for purposes such as product development, research, and data analysis.

Feedback and survey responses:
Periodically, we may request feedback on our products or services. Participation in providing responses is optional, and feedback is typically anonymous.

We only share what information is necessary to fulfill our business operations, for example:
Your personal information, encompassing your name, address, email, phone number, credit card details, IP address, and browser string will not be sold to any third party. However, we may share your personal information with necessary entities crucial for providing our services:
Entities involved in facilitating your purchases, such as delivery companies, payment service providers, suppliers, warehouses, and order packers.
Service providers like website hosts and advertising partners that assist in our business operations.
Website spam detection services.
Credit card reference agencies, law enforcement, and fraud prevention agencies.
Advertising companies for the purpose of obtaining new and repeat customers.
Affiliates aiding in company awareness and new customers.
Our use of the information categories mentioned is aimed at preventing and combating fraud. Additionally, to safeguard our service and maintain compliance with our Terms of Service.
If you are uploading images to our website, avoid using images with embedded location data or GPS information as these images will be made available to anyone using our site.

Information retention:
We retain your information for the duration of your customer relationship and as required by legal obligations. Some information may be retained even after you cease to be a customer and close your account due to legal requirements.
If you leave a comment, review, picture, or post on our website, that data will be retained indefinitely.
If you facilitate a purchase without creating an Automotive Accessories account, that order will be retained for a period of time due to legal obligations. After that period of time, the order will be anonymized and the transaction history will be kept for tax and legal obligations.
If you have registered to have an Automotive Accessories account, we will store the information you have provided in that account for as long as you choose to keep the account open. This includes transaction history.
You can edit or delete your personal information in your Automotive Accessories account at any time. Website administrators will have access to the information in your account. However, we will typically only access it if needed.

International data transmission:
When you engage in our service, your data may be processed by our service providers in other countries such as the USA and EU. This enables us to provide our web services, process payment information, and analyze visitor behaviour on our site.

Notifications & Marketing Communications:
If you sign up for our product re-stock notifications, we will collect your email address to provide you with updates on product availability.
If you sign up for our marketing emails, we will collect your email address to provide you with marketing emails.
Your email address will be used solely for the purposes above and will not be shared with any third party.
You have the right to unsubscribe from marketing or product availability communications from Automotive Accessories at your convenience.
Simply click the unsubscribe button in any marketing email from us to opt out.
Alternatively, send an email to support@automotiveaccessories.ca to unsubscribe from promotional or notification emails.

General:
We use third party services such as Google Analytics, you can review their Privacy Policy here. This is done to better understand visitor behaviour and improve our services. No personally identifiable information is forwarded to Google. By using this site, you are agreeing to Google’s Privacy Policy.
We use third party services such as Facebook Pixels, you can review their Privacy Policy here. This service helps us better understand our advertising effectiveness and collects information about your browsing behaviour on our website. By using our service, you are agreeing to Meta’s Privacy Policy.

Your Rights:
We will handle your data with care. You have the following rights over your data:

If you have an Automotive Accessories account, you can request the data we hold on you. Please send an email to support@automotiveaccessories.ca.
You can request us to modify, edit, or delete information we have on you.
This doesn’t include data we are required to keep for administrative, legal, or security purposes.

Contact us:
The Director position is responsible to ensure careful handling of data. If you would like to request your data, or you have any questions or concerns about how your data is handled, please contact us at support@automotiveaccessories.ca. Alternatively, you can mail us at A 6433 Bowness Road NW #163, AB T3B 0E6, Calgary, Alberta, Canada, or call us during our business hours at (403) 618-1499.