BAROCLE

Customer Privacy Policy

Last Updated: [09/14/2023]

Introduction
At BAROCLE, we value and respect your privacy. This Privacy Policy aims to inform you about how we collect, use, and protect the personal information you provide to us when using our services, visiting our website, or interacting with us in any way. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect
IContact Information: We collect contact information, which may include your name, email address, phone number, and postal address, to provide you with our services, communicate with you, and process your orders.
Payment Information: If you make a purchase through our website, we will collect payment information, such as credit card details or bank account information, necessary to process your transactions.
Custom Measurements: When you request custom and personalized clothing, we may collect information about your body measurements and design preferences to ensure that the final product fits your needs perfectly.
Purchase History: We maintain a record of your purchases and orders to provide better customer service and ensure the quality of our products.
Interactions with Us: This includes any communication you have with our staff or our social media accounts, as well as feedback, opinions, or reviews you may provide about our services.
Usage Data: We collect information about how you use our website, such as IP addresses, browser type, pages visited, and the time you spend on our site, to improve our platform and better understand your needs.
Security Cameras: Our workshop has security cameras to protect our premises and assets. Video recording is done in public areas and is not used to collect personal information unless necessary for security purposes.

Use of Information
We use the information we collect for:
Process your orders and provide you with the requested products and services.
Communicate with you about your order and offer customer support.
Enhance and personalize your experience on our website.
Send you marketing communications and promotions if you have given your consent.
Comply with applicable laws and regulations and protect our rights and property.

Sharing Information
We do not share your personal information with non-affiliated third parties, except when necessary to fulfill your orders or comply with the law. This may include disclosing your information to shipping services, payment processors, and government authorities when required.

Information Security
We take reasonable steps to protect your personal information from unauthorized access or disclosure. We use technical and organizational security measures to ensure the confidentiality of your data.

Your Rights
You have rights over your personal data, including access, correction, deletion and restriction of its processing. You can exercise these rights by contacting us using the contact details provided at the end of this policy.

Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through our website or by email if applicable.

Contact
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the following contact details:

Madame Barocle - E-mail: madame@barocle.com
Phone Number / Whatsapp (506) 7127-59-17 ] - Costa Rica - Heredia
We appreciate your trust in BAROCLE and we are committed to protecting your privacy and ensuring appropriate treatment of your personal information.