BKCUSTOMMADE

Privacy Policy for BkCustommade
This Privacy Policy explains how BkCustommade will collect, use, and share your information through Etsy to fulfill your order and provide my services.
1. Information I Collect
When you place an order or contact me, I will receive certain information provided to me by Etsy (which you have authorized). This information may include:
Your name
Your email address
Your postal address
Your payment information
Details of the product you ordered
Additional personal information you provide directly for custom orders (such as personalization requests) may also be collected.
2. The Basis for Using Your Information
I rely on several legal bases to use and share your information:
Service Provision: Where your information is necessary to fulfill your order, resolve disputes, or provide customer support.
Your Consent: When you have provided your affirmative consent, such as signing up to receive marketing messages via email. You have the right to withdraw this consent at any time.
Legal Obligation: To comply with a court order or legal requirement.
Legitimate Interests: For my legitimate interests (provided they are not overridden by your rights), including:
Improving my services.
Ensuring compliance with the Etsy Seller Policies and Terms of Use.
3. Information Sharing and Disclosure
My customers' personal information is important to my business. I share your information only for limited reasons and under limited circumstances:
Etsy: I share this information with Etsy as necessary to provide my services and comply with my obligations under both the Etsy Seller Policies and Terms of Use.
Service Providers: I engage certain trusted third parties (such as shipping companies) to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.
Legal Compliance: I may collect, use, store, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy (generally 4 years). However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
5. Transfers and GDPR (For EU Customers)
If you reside in the EU and I transfer your personal information outside of the EU, I rely on a lawful basis, such as standard contractual clauses, to ensure your rights and protections are safeguarded.
6. Your Rights (For EU Customers)
If you reside in the EU, you have a number of rights in relation to your personal information. You have the right to:
Access: Request a copy of the personal information I hold about you.
Change, Restrict, Delete: Request to change, restrict my use of, or delete your personal information (with some exceptions).
Object: Object to my processing of your information based on my legitimate interests.
Complain: If you have concerns about my use of your data, you have the right to lodge a complaint with your local data protection authority.
7. How to Contact Me
For purposes of EU data protection law, I, BkCustommade, am the data controller of your personal information. If you have any questions or concerns, please contact me through Etsy.