BaliPrema

Returns and Exchanges will be accepted within 30 days of the purchase date in original and unworn condition. Please include a note with the following information; Your Name and the Receipt/Invoice number. Please state whether you are requesting a return or an exchange, if it is an exchange please include the name/color/print/size (if applicable) of the item you wish to exchange for. If you are returning an item the refund will be sent to the original payment method you supplied.

Please ship to:

Jen Day
Bali Prema
2313 20th St
Santa Monica, CA, 90405

Our Gypsy Wide Leg Jumpsuits are made from pre-cut sarongs, so we don’t have control over the dimensions we start with. All jumpsuits are one size but they all vary a little in the length of the torso, bust to crotch, depends on the size of the sarong print, i.e. Mandala & Peacock prints tend to be our smallest sarong. They are what we call a “Medium Torso” (labeled “M” for Med Torso not Med Size) and will usually fit XS-L sizes with a measurement of 20-21". Our larger sarongs, generally prints that are repeating, create a longer torso, that fit S-XL sizes best, though we’ve had XS sizes wear them fine by adjusting the straps or tying knots in the legs. The longer torso (labeled “L” for Long not Large) ranges around 22-24” bust to crotch.

For wholesale inquiries please send an email to wholesale@baliprema.com

For ponchos: To stretch: Pull it out or shake it out or leave it on a hanger for a longer, larger version! Washing it will return it to it's original size! Hand/Delicate Wash in cold water, lay flat to dry or hang to stretch.

Jumpsuits: 100% Rayon Bali Sarongs. Washing instruction: Gentle /hand wash /delicate cycle safe, cold water, hang to dry. With a
little low heat (iron, steam or hanging in the sun) the fabric will become soft!

Be sure to watch all of our instructional How To videos and highlights from our Youtube channel! Simply copy and paste this URL into your web browser here:
https://www.youtube.com/playlist?list=PLDaOWkcUBAGQOzF5_LCFI6GD4qQLgJCDg

Your country determines if local customs will assess a duty or tax on your shipment. Duties and VAT are calculated as a percentage of the customs value of the goods (item + insurance + shipping). Any duties and taxes on your international shipment will be billed directly to you by the global carrier.

You can look up your potential customs duties and fees (potential additional charges that are the responsibility of the buyer and not the seller) here:

For CANADA buyers (approximately 13-17%)
https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html

For EU buyers (approx 20%):
https://www.simplyduty.com/import-calculator/

All other countries:
https://www.simplyduty.com/import-calculator/

While we cannot guarantee cancellations, we will try our best to accommodate where possible. Please note, we have very limited support on weekends and public/bank holidays.