Privacy Policy
This Privacy Policy describes how and when ArtFodra LLC collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that ArtFodra LLC does not own or control, including Etsy. You can review Etsy’s Privacy Policy to learn more about Etsy’s own privacy practices.
Information We Collect
To fulfill your order, you must provide certain information, which you authorized Etsy to provide to us, such as your name, email address, postal address, payment information, order details, and any information needed to complete your custom item.
For custom artwork orders, you may also provide additional personal information directly to us, such as reference photos, notes, names, dates, personalization details, revision requests, and other details related to the artwork you want us to create.
Why We Need Your Information and How We Use It
We use your information for the following purposes:
- To process and fulfill your order
- To create your custom artwork based on the photos and details you provide
- To communicate with you about your order, proof, revisions, shipping, or customer support
- To arrange production, packaging, and delivery
- To settle disputes, handle refunds, or respond to order-related questions
- To comply with Etsy’s Seller Policy and Terms of Use
- To comply with legal, tax, accounting, or regulatory obligations
- To protect the rights, property, and safety of our customers, our business, or others
For buyers located in regions where GDPR or similar privacy laws apply, we rely on the following legal bases:
- Performance of a contract, when we use your information to provide the service you ordered
- Your consent, when you voluntarily provide photos, personalization details, or choose to receive marketing communications
- Legal obligations, when we are required to keep certain records for tax, accounting, legal, or regulatory reasons
- Legitimate business interests, such as improving our services, preventing fraud, resolving disputes, and complying with Etsy’s policies
Photo and Artwork Privacy
Reference photos and personal details provided for custom artwork are used only to create, revise, complete, and deliver your order.
We do not sell your photos or personal information. We do not publicly display your reference photos, finished artwork, proofs, or order details for marketing, portfolio, advertising, or social media purposes without your permission.
Information Sharing and Disclosure
Customer information is important to our business. We share your personal information only for limited reasons and in limited circumstances, including:
- Etsy: We share information with Etsy as necessary to provide our services and comply with Etsy’s Seller Policy and Terms of Use.
- Service providers: We may share information with trusted third parties who help us operate our business, such as contracted artists, production partners, print or packaging partners, shipping carriers, payment processors, and customer support tools. We share only the information necessary for them to perform these services.
- Shipping carriers: We share your name, delivery address, phone number if required, and order-related shipping details to deliver your order.
- Legal compliance: We may collect, use, retain, and share your information if we believe in good faith that it is reasonably necessary to respond to legal process, government requests, tax obligations, fraud prevention, security issues, or to protect the rights and safety of our customers, our business, or others.
- Business transfers: If ArtFodra LLC is sold, merged, or transferred, customer information may be disclosed as part of that transaction, only as permitted by law.
Data Retention
We retain your personal information only for as long as necessary to provide our services and as described in this Privacy Policy.
Order records may be retained as needed for business, tax, accounting, legal, or dispute-resolution purposes. In general, we may retain order-related records for up to 4 years, unless a longer period is required by law.
Reference photos, proofs, and custom artwork files may be retained for a limited period to complete your order, provide revisions, handle customer support, or resolve disputes. You may request deletion of these files, unless we are required to keep them for legal, tax, dispute, or fraud-prevention reasons.
Transfers of Personal Information Outside Your Region
ArtFodra LLC is a U.S.-registered business and may work with service providers, production partners, or contractors located in other countries. By placing an order or providing your information, you understand that your information may be processed or stored outside your country of residence where privacy laws may differ from those in your region.
Your Rights
If you reside in certain regions, including the European Union, United Kingdom, or other areas with applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct or update inaccurate personal information.
- Deletion: You may request that we delete your personal information, except where we are required to retain it for legal, tax, accounting, dispute-resolution, or fraud-prevention reasons.
- Restriction or objection: You may ask us to restrict or stop certain uses of your personal information.
- Marketing opt-out: If you have consented to receive marketing messages from us, you may withdraw that consent at any time.
If you contact us to access, correct, or delete personal information held by Etsy, we may direct you to contact Etsy directly or contact Etsy support for assistance.
How to Contact Us
For purposes of applicable data protection laws, ArtFodra LLC is the data controller of the personal information we receive from you through Etsy for our shop services.
If you have any questions or concerns about this Privacy Policy or your personal information, you may contact us at:
ArtFodra LLC
Email: info@artfodra.com
Mailing Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
You may also contact us through Etsy Messages for order-related questions or privacy-related requests.
