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Cancellations: not accepted
Please contact the seller if you have any problems with your order.
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Frequently asked questions
Custom and personalized orders
Pricing starts at $3, I can create or recreate anything for you.
Sizing details
Sizing can be changed using the editable link that will be provided! If you need me to resize it, please specifically say that and I will :D FREE of charge.
I purchased a digital item, but I don't have an Etsy account.
If you checked out as a guest, you'll find a link to download your purchase in the receipt email that was sent to you after purchase.
I can’t seem to find my download notification email.
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction@etsy.com to your address book or safe list.
Can I access my digital purchases from within my account?
To access your digital files from your account:
*Sign in to Etsy.com and go to Your account.
*Go to Purchases and reviews.
*Next to the order, select Download Files. This goes to the Downloads page for all the files attached to your order.
There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been canceled or removed.
If your payment is still processing, the Download Files button will be gray.
I’m having trouble downloading my files.
If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.
If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact the seller through Etsy Messages for further assistance.
If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. Please contact the seller through Etsy Messages to see what program(s) you may need.
If you continue to have trouble, please scroll down to the bottom of this page to contact Etsy Support.
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