BentEarLLC

Privacy Policy for Bent Ear LLC

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from Bent Ear LLC, contact me, or otherwise use my services through Etsy.com or its related sites and services. My business is located in Sanford, Maine, United States.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.

When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.

If necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services and compliance with the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (i) respond to legal process or to government requests; (ii) enforce my agreements, terms and policies; (iii) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (iv) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights include:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information (absent exceptional circumstances like where I am required to store data for legal reasons).

Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them.

If you have any questions or concerns, you may contact me at matthewjblackmon@gmail.com. For purposes of EU data protection law, I, Matthew Blackmon, am the data controller of your personal information.