BestEngravings

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. Additionally, you may provide me with specific information about your order, such as the engraving details for customization.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:

As needed to provide my services, such as fulfilling your order, settling disputes, or providing customer support.
Compliance with legal obligations, such as retaining information for tax purposes.
As necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I engage certain trusted third parties, such as USPS, to perform functions and provide services to my shop. I will share your personal information with these service providers, but only to the extent necessary to perform these services.
Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity; or (d) protect the rights, property, and safety of my customers or others.
4. Data Retention
I retain your personal information only as long as necessary to fulfill your order and comply with my legal and regulatory obligations. I do not retain personal information beyond what is stored by Etsy.

5. Reviews and Social Media
I may use customer reviews, including any photos shared in those reviews, for promotional purposes on platforms such as Instagram. These reviews and photos may also be used in product listings. By leaving a review, you agree to allow such use. If you would like your review or photos removed, please contact me at the email address below.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. These include:

Access: You may have the right to access and receive a copy of the personal information I hold about you.
Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information.
Object: You can object to my processing of some of your information, such as the use of your data for promotional purposes.
If you would like to exercise any of these rights, you can contact me using the details below.

7. How to Contact Me
For purposes of EU data protection law, I, Jason [Last Name], am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
Email: best.engravingsintheworld@gmail.com