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Last updated on Jan 13, 2026
Reviews
3.7
(41)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Mary on Jun 4, 2026
3 out of 5 starsI really thought that the design would be 3D. It is okay but not exactly what I wanted.
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claudette on Apr 22, 2026
4 out of 5 starsI purchased this mug for a friend0 who does so much for everyone. I love that there were able to place her name on it. The con is the bottom of the mug is not finished to be safe on furniture and thr handle color is not completely cover.
Nguyen Tran responded on Apr 26, 2026
Thank you for your feedback, we will try to make changes based on your suggestions in the future.
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dawn on May 28, 2026
4 out of 5 starsthe mug is beautiful . Shipping took a long time and wasn't able to get a tracking number
Nguyen Tran responded on May 28, 2026
Thank you for your feedback! I’m glad you love the mug. I sincerely apologize for the long shipping time and the inconvenience with the tracking number. We’re continuously working to improve our shipping process to ensure a smoother experience for our customers. Thank you again for your patience and understanding!
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Marcia on May 21, 2026
4 out of 5 starsfrom the picture, I thought it came in a gift box, but it did not.
Nguyen Tran responded on May 21, 2026
Hi there, thank you for your feedback! I’m sorry for any confusion—the item does not come in a gift box, but it is carefully packaged to arrive safely. We really appreciate your understanding and support!
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Susan on May 19, 2026
4 out of 5 starsmostly my fault, I should have contact seller and ask questions before purchase. Seller is was very cooperative.
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Jill on Jun 3, 2026
5 out of 5 starsI got it for my mom for Mother's day. She uses it everyday. Fast shipping Great customer service.
Nguyen Tran responded on Jun 4, 2026
Thank you so much for your lovely feedback! I’m so happy to hear your mom loves it and uses it every day. It means a lot to know you were pleased with the fast shipping and our customer service. Thank you again for supporting our shop!
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Bohuslav on Jun 3, 2026
5 out of 5 starsPerfect gift, personalized, all as expected.
Nguyen Tran responded on Jun 3, 2026
Thank you so much for your kind feedback! We’re so happy to hear that the gift was perfect, personalized just as expected, and that you loved it. Your support means a lot to us!
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Eileen on May 30, 2026
5 out of 5 starsIt was a gift that was much appreciated
Nguyen Tran responded on May 31, 2026
Thank you so much for your kind words! I’m thrilled to hear that the gift was appreciated. Your support means a lot to us!
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Etsy buyer on May 23, 2026
1 out of 5 starsNever received the item that I ordered. Seller acknowledged that I ordered a mug and even told me it was on its way and now says that I never ordered it, which I did! I do not recommend!!
Nguyen Tran responded on May 23, 2026
Thank you for your message. I’ve double-checked your order and it appears you purchased a coaster, not a mug. I understand the confusion, but the tracking and confirmation are for the coaster you ordered. Please let me know if you’d like any assistance with this order!
About BigBigWorldDesign
Sales
324
On Etsy since 2026
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.