BigDayMagic

Privacy Policy – BigDayMagic
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related services.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.

1. Information I Collect
To fulfill your order, I receive certain personal information from Etsy, such as your name, email address, postal address, payment details, and the details of the product you’re ordering. You may also provide additional personal information for custom orders.

2. Why I Need Your Information and How I Use It
I rely on the following legal bases to collect and use your information:
To fulfill your order and provide customer support
If necessary to comply with a legal obligation (e.g. tax laws)
To improve my services and comply with Etsy’s Seller Policy and Terms of Use
With your consent (e.g. if you sign up for marketing messages — which I do not send without your express permission)

3. Information Sharing and Disclosure
I share your information only in limited circumstances, such as:
Etsy: to fulfill orders and comply with Etsy policies
Service providers: like delivery companies or hosting services
Legal compliance: if required by law or legal request
I do not sell or misuse your personal data under any circumstances

4. Data Retention
I retain your data only as long as necessary to provide you services and comply with legal obligations. Generally, I keep records for up to 4 years.

5. Transfers of Personal Information Outside the EU
If your data is stored or processed using third-party services located outside the EU, I ensure that these services are compliant with relevant data protection standards (e.g. Privacy Shield certified platforms like Canva or Google Cloud).

6. Your Rights
If you reside in certain territories (like the EU), you have rights regarding your data, including:
Access to the data I hold about you
Request correction, restriction, or deletion
Object to my use of your data under certain circumstances
File a complaint with your local data protection authority

7. How to Contact Me
For data privacy questions or requests, contact me via Etsy Messages.
Data controller: Elif
Etsy shop: BigDayMagic