Bitezz

Munich, Germany

3
Sales
No reviews yet
1 month
on Etsy
No reviews yet
3
sales
1 month
on Etsy
3
Sales
No reviews yet
1 month
on Etsy
No reviews yet
3
sales
1 month
on Etsy

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Announcement

Last updated on Jul 29, 2026
Mathilda Messerer

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Mathilda Messerer

About Bitezz

Custom-made grillz

Sales 3
On Etsy since 2026

Custom-made grillz

Shop about video description

story

Shop members

  • shop-member-photo
    Mathilda Messerer

    Inhaber

    It all started during my training as a dental technician. While I learned daily how fascinating and precise working on teeth is, I missed the true creativity in traditional dental technology. That's why I founded Bitezz.

Shop policies

Last updated on Sep 3, 2026

Shipping

See item details for estimated arrival times.

Payment options

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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

Terms & Conditions and Right of Withdrawal

More information

Last updated on Jul 31, 2026

Frequently asked questions

Care instructions

Rinse your grillz with lukewarm water after wearing them and gently clean them with a soft toothbrush and mild dish soap or hand soap. Regular toothpaste contains fine abrasive particles that can scratch and dull the metal or polish over time, so please do not use it! Dry the jewelry with a soft microfiber cloth.

Are returns or exchanges possible?

No, personalized items are non-returnable. Since each grillz is a unique, custom-made piece, crafted precisely according to your individual dental impression and design preferences (as per § 312g para. 2 no. 1 of the German Civil Code for custom-made items), cancellation, return, or exchange is unfortunately not possible. Furthermore, for hygienic reasons, once worn or adjusted grillz cannot be reused.

What happens if the grillz don't fit?

Should the grillz fit too tightly or too loosely, please contact me within 7 days of receiving them. Often, minor adjustments are all it takes, which I can make quickly and easily for you. Free adjustments are available as long as the jewelry is unworn (excluding the initial fitting) and the original impression was flawless. The first adjustment is free; subsequent adjustments are inexpensive.

Can I cancel or change my order after purchase?

Cancellation is only possible as long as your impression kit has not yet been shipped. Once the kit is on its way, cancellation is no longer possible. You can customize your design as long as you return the enclosed form along with your impression. Once production has begun in the lab, no changes are possible.

Shipping & Process

The impression kit will be shipped 1-3 business days after your order. Once your finished impression arrives back at my workshop, the handcrafted creation of your jewelry piece will take approximately 1-2 weeks. You will receive a confirmation message as soon as your impression is received.

Are the metals used safe for teeth?

Yes, absolutely. As a dental technician, I exclusively use high-quality, mouth-resistant, and biocompatible materials such as cobalt-chromium or gold, which are specifically designed for use in the oral cavity. I do not use nickel or brass.

Can I wear grillz if I have crowns or a retainer?

In most cases, this isn't a problem. Please contact me briefly with a message before purchasing so we can discuss your individual situation.

Wearing recommendations

Grillz are intended solely as decorative body jewelry for short-term use. They are not a medical device, not a dental prosthesis, and are not intended to correct misaligned teeth. Wearing them is at your own risk. I assume no liability for damages resulting from improper use, prolonged wear, poor oral hygiene, or failure to heed warnings. Remove your grillz before eating, drinking, sleeping, or engaging in physical activity.

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