BITMORECO — PRIVACY POLICY & TERMS & CONDITIONS
(For Etsy Store Using Printful Print-on-Demand Fulfillment)
PRIVACY POLICY
1. Overview
BitmoreCo (“we,” “us,” “our”) operates as an independent seller on Etsy offering physical & Digital products fulfilled through Printful, a third-party print-on-demand provider. This Privacy Policy explains how your information is collected, used, and protected when you shop with us.
By placing an order, you agree to the practices described in this policy.
2. Information We Collect
Through Etsy, we receive limited information needed to complete your order:
Name
Shipping address
Email or Etsy username
Order details (items purchased, quantities, variations)
Any messages you send directly to us
We do NOT receive:
Full payment information
Credit card or banking details (Payments are handled securely by Etsy.)
3. How We Use Your Information
We use your information only for:
Processing and fulfilling your order
Shipping your items through our production partner (Printful)
Providing customer support
Record-keeping for taxes and legal reporting
Contacting you regarding order updates, if needed
We never sell or share your data outside the requirements of fulfilling your order.
4. Sharing Your Information with Printful
Because our products are made and shipped on demand, we must share necessary details with our trusted production partner:
Printful receives:
Your name
Shipping address
Product selections
Order details
Printful uses this information strictly to print, package, and ship your order. Printful does not use your information for marketing or unrelated purposes.
5. Data Retention
We retain your information only for:
Order history
Legal, business, and tax compliance
Customer service history
After these requirements are met, data may be securely deleted or anonymized.
6. Security
Your information is handled through Etsy’s secure system. We follow Etsy’s seller policies and best practices to protect your data, but cannot control Etsy or Printful’s internal systems.
For platform-level security, see Etsy’s and Printful’s privacy policies.
7. Minors
We do not knowingly collect or process information from anyone under the age of 13.
8. Your Rights
Depending on your location, you may request:
Access to your information
Correction of inaccuracies
Deletion (when legally applicable)
Most data-related requests must be made directly through Etsy.
9. Contact
For questions about this policy or your order, message BitmoreCo through Etsy Messages.
TERMS & CONDITIONS
1. Product Fulfillment
BitmoreCo operates using a print-on-demand model. All products are printed, packaged, and shipped through our fulfillment partner, Printful.
Each item is produced after your order is placed — this ensures fresh, high-quality prints but may result in processing times that differ from traditional retail.
2. Shipping
Shipping times vary by location.
Printful provides the tracking information once the order ships.
BitmoreCo is not responsible for shipping delays caused by couriers, customs, weather, or address errors provided by the buyer.
If a package is lost in transit, we will assist in resolving the issue according to Printful’s policies.
3. Returns & Exchanges
Because items are custom-made on demand:
We do NOT accept
Returns due to buyer’s remorse
Exchanges for size/color changes after fulfillment
Cancellations once the order has begun production
We DO replace items if:
The product arrives damaged
There is a printing error
The order is incorrect
The product is defective
Photo evidence will be required to file a claim with Esty.
4. Order Changes
Changes to size, color, design, or address must be requested immediately. Once production begins, no changes can be made.
5. Intellectual Property
All designs, artwork, branding elements, photos, listings, and written content are the property of BitmoreCo and protected under copyright law.
Unauthorized reproduction or resale is prohibited.
6. Limitation of Liability
BitmoreCo is not responsible for:
Delays after the product has shipped
Incorrect addresses provided by the buyer
Damages caused by misuse or improper care
Issues caused by Printful beyond our control
Our liability is limited to the value of the purchase.
7. Governing Law
These Terms & Conditions follow the laws of the United States and applicable state laws where BitmoreCo operates.
8. Acceptance of Terms
By purchasing from BitmoreCo, you acknowledge that you have read, understood, and agree to this Privacy Policy and these Terms & Conditions.
