Bitzas

Hand crafted toys, baby clothes & accessories.

Newcastle-under-Lyme, United Kingdom 736 Sales On Etsy since 2015

5 out of 5 stars (194)

Bitzas

Hand crafted toys, baby clothes & accessories.

Newcastle-under-Lyme, United Kingdom | 736 Sales

All Items

Tanya Warren

Contact shop owner

Tanya Warren

Announcement    All my items are made with care for the little people that you love. Items that are in stock will be dispatched within 1-2 working days. Special requests will take a little longer depending on current workload. Full details will be given when a request is made.

If the item you are looking for has been sold out or if you require a different colour or even something completely different please send me a message with your special request!

You can follow me at https://www.facebook.com/Bitzas to see new ideas as they happen!

Announcement

Last updated on Dec 22, 2016

All my items are made with care for the little people that you love. Items that are in stock will be dispatched within 1-2 working days. Special requests will take a little longer depending on current workload. Full details will be given when a request is made.

If the item you are looking for has been sold out or if you require a different colour or even something completely different please send me a message with your special request!

You can follow me at https://www.facebook.com/Bitzas to see new ideas as they happen!

Updates

RE-STOCK ALERT!! This cheerful chap is now available once again. Be quick, he doesn’t hang around long blush
I love the pretty detail on this cardigan heart_eyes
Restocked and now looking for someone to cuddle. Perfect size for little hands to hold heart_eyes

Tagged in this photo

View all 121 updates

About

Shop members

  • Tanya Warren

    Owner

    Everything here is made by me with care for the people you love!

Shop policies

Last updated on September 24, 2018
Thank you for looking at the items in Bitzas. All items are lovingly made by myself and I am constantly on the lookout for new ideas to bring to you. If the item you are searching for has unfortunately been sold out or if you require something in a different colour please send me a special request!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
In the unlikely event that you are unhappy with your purchase please return it in its original condition within 14 days for a full refund. Please contact me before you return the item. Return shipping costs are to be paid by the buyer.
Payment
Payment is via PayPal, Etsy Giftcards or Credit/Debit cards at checkout.

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Custom orders must be paid for in advance.

International buyers are responsible for any duty, customs, international taxes etc that may arise.
Shipping
All items are posted via the Royal Mail 1st Class for mainland UK. For international buyers items will be posted via International Standard mail.

As a guide shipping times are as follows:
UK - 1 - 3 days
EU - 1 - 2 weeks
Rest of the world - 2 - 4 weeks

Please note that no credits or refunds are given on shipping costs.

I am not responsible for any items lost during the shipping process. If you would like to add insurance/tracking onto your item please contact me for rates. I obtain a proof of postage for every item. I would be able to let you have a copy of this if required,
Additional policies and FAQs
My toys are all filled with polyester fibre filling that meets all current EU safety standards. I can confirm that tests have been carried out and toys comply with all relevant CE requirements. Always ensure that small children and babies are always supervised whatever they are playing with. Items are made with washable acrylic yarn and washable stuffing. I would recommend only gentle washing if absolutely necessary by hand. Please be aware that some shape may become distorted if washed too often so surface sponging may be preferable. All baby clothes and blankets are fully washable at 40 degrees.

If you wish something special please send me a message or use the custom request option if available. I will always try to help!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use

Please note I do not use mailing lists and you will never receive
marketing emails from me.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and PayPal. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Tanya Warren, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Tanyawarren07 [!at] hotmail.co.uk . Alternately, you may mail me at: 16 Johnson Avenue, Newcastle under Lyme, Staffordshire, ST5 9AG