BlackRedSquare

BlackRedSquare accepts PayPal, credit cards and Etsy gift cards.

WE NO LONGER EXERT TO THE FOLLOWING COUNTRIES

* Russian Federation
*China

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EXPEDITION

We take the utmost care in shipping your purchases
➝ All your items are shipped in priority parcels with tracking number and insured, the packaging is neat and reinforced
➝ Execution within a maximum of 5 working days after the order
➝ notification of the shipment with communication of the tracking number

For your shipments, we use the services COLISSIMO (Groupe LA POSTE).
To track your shipments: www.laposte.fr/outils/suivre-vos-envois

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CUSTOMS DUTIES AND OTHER LOCAL TAXES (FOR NON-EU CUSTOMERS)

BlackRedSquare is a company registered on French territory.

International shipments are made exclusively within the strict framework of customs regulations.

As a buyer, you are fully responsible for customs duties, other local taxes and possible administrative procedures related to the import into the country of destination.

Each consignment is accompanied by a customs declaration and invoices indicating the actual value of the items.

Our wording on customs documents always indicates that the items are 'second-hand'. We never include brand names on these documents.

BlackRedSquare declines all responsibility in case of delays in deliveries due to customs clearance.

STATUS OF ARTICLES

The jewelry and accessories we sell are second-hand, they mostly have normal wear and tear that is part of the charm of vintage.

We always clearly indicate any other possible defects in the article description and the photos are an inseparable part of this.

A scoring grid allows you to assess the condition of the articles:
A: Excellent vintage condition, little worn or used, which may include some minor wear and tear
B: Good vintage condition, used or worn, including some wear and tear
C: Correct vintage condition, used or worn frequently, including wear and tear

Unless otherwise stated, no accessories, boxes or dustbags are provided.

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AUTHENTICITY

We guarantee that all items sold at BlackRedSquare are genuine.

Upon request, we can provide you with a valid certificate of authenticity.

In the event that the conformity of an item is questioned by a competent authority, the full amount of the item will be refunded to you - including shipping costs, in both directions.

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ITEM RESERVATION

BlackRedSquare is at your disposal for the reservation of items. Do not hesitate to contact us for booking procedures.

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SPECIFIC RESEARCH

You can send us your requests for jewelry or sewing accessories, we can carry out specific searches.

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OPINION

Do not hesitate to leave your opinion on BlackRedSquare products and services, you will contribute to improve our reputation of the shop as well as the quality of our service.

We believe that there is a solution to every problem! So, if you are not satisfied, please first contact BlackRedSquare so that we can engage in a constructive dialogue.